Update of my account! Last four days my Pay PayPal account was limited because I remove and put it back my credit card in my ebay info, so im very disappointed at that time because I have many items supposed to be ship on that day and I can't withdraw my money.
Now in just 2 days time from April 25 to April 27 my account back again in full access. PayPal didn't ask me anything they say they're are just reviewing my account. Remember I did not use stealth account but I read about it before but I think for me its not the time to use it. I will be considering using stealth when the problem arises.
Some of our email messages with PayPal. I mailed them 4 times until the problem solve. Auto generated mail that I'm pissed off!
"Thanks for your email. We'll do our best to get back to you within 24
hours. It might take a bit longer (depending on the question), but we
try hard not to keep you waiting longer than 72 hours.
In the meantime, check out some of our online resources:"
============================================
"Dear ,
Hi. I know how important it is for you to get your account back to
normal and I understand that you have already done the steps to lift the
limitation.
I have coordinated with our Account Specialist to lift the limitations
on your account. We may give you a call in order to speak to you
directly. In case we are not able to get in touch with you, please be
assured that I have escalated your concern. You will receive an email
notification from us once we are done reviewing the account.
I am happy to have been of assistance to you today. PayPal strives for
improvement and your advocacy is appreciated.
Thank you for choosing PayPal.
Sincerely,
Lailani
PayPal, an eBay Company"
============================================ This is the time that I already resolved all the steps but after I log off and back again then the credit card shows back to resolve it. What if I use vcc? I use vcc in my other account and I can verify only once." Can we use to verify vcc twice?"
"Dear ,
Hello, . My name is Amelia from PayPal Resolutions Services.
I understand that you are concerned about the status of your PayPal
account. I looked into this matter and was able to see that you still
have limitations on your PayPal account. There are lots of reasons why
an account can be limited after it has been resolved.
It is best that you complete the required steps using the computer when
you first sign up for a PayPal account or the one that you always use.
PayPal may need additional information about your account for a number
of reasons, some for more serious issues than others.
Below are the steps to fully remove the limitations on your account.
-Req:Confirm Credit Card -
-Req:Change Password -
-Req:Change Security Questions -
Thank you for giving us the opportunity to be of service and for
choosing PayPal for your online payment needs. We value your business
and look forward to further strengthening your customer satisfaction.
Sincerely,
Amelia
PayPal, an eBay Company"
============================================
"Dear ,
Hello . My name is Arvin from PayPal Resolution Services.
I really appreciate your cooperation in helping us to resolve this
issue. I am happy to let you know that your account is now on "Under
Review" process. You have nothing to worry because I can assure you
that our Resolution Center specialists are actively working with your
concern in resolving it immediately. You’ll be receiving a status update
email as soon as possible and we'll email you if we need more
information.
We are committed to making your experience with PayPal pleasant and
rewarding. Thank you for choosing PayPal.
Sincerely,
Arvin
PayPal, an eBay Company"
============================================ They say when my account is resolve they send notification but I did not receive any. I just know it because I always check my account from time to time. I mail them to give thanks that my account was resolved in a very short time and this is their reply.
"Dear ,
Hello, . My name is Ric from PayPal Customer Service.
In behalf of Andy and PayPal, you are welcome. We are always happy to
hear from our PayPal members. We at PayPal take pride in our service,
and it's a pleasure for us to know that you're a satisfied PayPal
customer. We hope you'll tell your friends about our service.
We are committed to making your experience with PayPal pleasant and
rewarding. Thank you for choosing PayPal.
Sincerely,
Ric
PayPal Resolution Services
PayPal, an eBay Company"
============================================ I post this so that all new to PayPal and eBay may have some understanding in case they have some problems like this. You know guys I read and read this thread and very afraid that my account will be suspended because of the so many negative posts here. But of course I am also very happy that I am a new member of this forum and very please to hear your thoughts and problems that one day I may have problems like yours to take and to rely on.
Thank you and more power! |