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  #1  
Old 02-14-2015
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Default neg feedback

On a new account with a measley, 5 sales...i have just had neg feedback for a brand new with tags 99p vest by high street store river island.
Feedback says im.selling ⊗⊗⊗⊗ river island clothing. WTF
I guess there is nothing i can do right? Buyer didnt even.contact me. Just left the said feedback. My feedback score is terrible now.
Mercifully its a new account with no limits so if it goew down the pan, its not the end of the world :-)
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  #2  
Old 02-14-2015
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Default Re: neg feedback

Do you still have the receipt?
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Old 02-14-2015
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Default Re: neg feedback

Quote:
Originally Posted by luverlyjuberly View Post
Do you still have the receipt?
No, unfortunately not. But the pic shows the brand new tags hanging from garment. A very clear pic i took of them :-)
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Old 02-14-2015
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Default Re: neg feedback

Quote:
Originally Posted by ooooo.halo View Post
No, unfortunately not. But the pic shows the brand new tags hanging from garment. A very clear pic i took of them :-)
So you have all the proof you need that it was new halo, bet your glad now you took such a clear pic and got those tags in! You could message ebay that the feedback is unfair and unrealistic and point them to your pic, see if they will remove feedback
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Old 02-14-2015
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Default Re: neg feedback

Quote:
Originally Posted by RosieTosie View Post
So you have all the proof you need that it was new halo, bet your glad now you took such a clear pic and got those tags in! You could message ebay that the feedback is unfair and unrealistic and point them to your pic, see if they will remove feedback
I really want but is it worth drawing attention to my account for 99p.
Im gonna sleep on it and make a decision tomorrow :-)
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Old 02-14-2015
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Default Re: neg feedback

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Originally Posted by ooooo.halo View Post
I really want but is it worth drawing attention to my account for 99p.
Im gonna sleep on it and make a decision tomorrow :-)

Yes that's the thing isn't it, a low value item but has had an impact on your dsr's
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Old 02-14-2015
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Default Re: neg feedback

Shall i go on ebay chat if it still exists or just ask for a feedback revision direct using the link :-)
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Old 02-14-2015
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Default Re: neg feedback

Quote:
Originally Posted by ooooo.halo View Post
Shall i go on ebay chat if it still exists or just ask for a feedback revision direct using the link :-)

It's an either or halo, whatever you feel most confident about!
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Old 02-14-2015
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Default Re: neg feedback

Quote:
Originally Posted by ooooo.halo View Post
Shall i go on ebay chat if it still exists or just ask for a feedback revision direct using the link :-)
Your feedback wont be removed unless the comments are against ebay rules.

Sounds like a competitor to me
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Old 02-15-2015
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Default Re: neg feedback

Talk to the seller and see if they will change the feedback, if so send a feedback revision form to the person. I do that time to time
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Default Re: neg feedback

The thing about neg feedback is even if the buyer agrees to revise it it still counts as a defect on your dashboard sadly.
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Old 02-15-2015
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Default Re: neg feedback

Quote:
Originally Posted by xxrange View Post
Talk to the seller and see if they will change the feedback, if so send a feedback revision form to the person. I do that time to time
The OP is the seller. Dunno about feedback request though.

Amount is paltry.
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Default Re: neg feedback

If they didn't contact you at all, they will remove the feedback.
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Old 02-15-2015
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Default Re: neg feedback

Quote:
Originally Posted by Bunneh View Post
Your feedback wont be removed unless the comments are against ebay rules.

Sounds like a competitor to me
Frustrating because she states im selling river island ⊗⊗⊗⊗.
Ive heard of ralph lauren ⊗⊗⊗⊗, lacoste ⊗⊗⊗⊗ but never river island ⊗⊗⊗⊗ lol

Gonna just leave it. Its my newest account, no limit increases. Only good thing is that the 21 day holds have gone.
If it collapses coz of this, then will make another :-)
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Old 02-15-2015
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Default Re: neg feedback

Quote:
Originally Posted by xxrange View Post
Talk to the seller and see if they will change the feedback, if so send a feedback revision form to the person. I do that time to time
I doubt that will do anything. The buyer didnt even.open a case.for a refund. She just went straight in.with neg feedback.
Will just take it on the chin as it goes and move on.
What will be, will be :-)
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Old 02-15-2015
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Default Re: neg feedback

Always amazes me there are idiots out there who think you can get replica river island etc I often get people messaging me asking if an item is real on one particular listing. There is no way someone would ⊗⊗⊗⊗ that brand. People are idiots.

You will be able to get it removed if she's said your selling Phakes.
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Old 02-15-2015
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Default Re: neg feedback

Quote:
Originally Posted by just_smile View Post
Always amazes me there are idiots out there who think you can get replica river island etc I often get people messaging me asking if an item is real on one particular listing. There is no way someone would ⊗⊗⊗⊗ that brand. People are idiots.

You will be able to get it removed if she's said your selling Phakes.
Would yu report it or leave it just_smile?
Its a new account with no limits so not the end of the world...but this has seriously damaged my feeback score massively.
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  #18  
Old 02-15-2015
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Default Re: neg feedback

I would ask them to revise it by appealing to their better nature.

If that failed I would ask ebay to remove it.

But, Im not one of those who thinks neg feedback is the end of the world. Depends on the account and how you feel about developing it.
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  #19  
Old 02-15-2015
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Default Re: neg feedback

@OP, send a friendly e-mail asking to revise it - if they can't or don't reply...just write response and leave it.

Increase sales of cheap, free shipping items for fast feedback to increase positives and drive that comment into another page. It is possible to recover well from this -1
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  #20  
Old 02-15-2015
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Default Re: neg feedback

Quote:
Originally Posted by rsot View Post
@OP, send a friendly e-mail asking to revise it - if they can't or don't reply...just write response and leave it.

Increase sales of cheap, free shipping items for fast feedback to increase positives and drive that comment into another page. It is possible to recover well from this -1
Thanks Rsot. Will definately knock out some cheap free postage and hopefully as you say, recover from it :-)
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Old 02-15-2015
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Default Re: neg feedback

That sucks......I got a neg on a new account with less than 20 feedbacks about 18 months ago and that is the ONLY stealth account of mine, ever, than hasn't had a single limit raise in it's lifetime. It has 75 feedbacks now, without ever another problem, other than the one I speak about..............stuck at 10/1K..........maybe forever?? lol
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Old 02-15-2015
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Default Re: neg feedback

I call late at night to eBay when they are about to close. Best thing to do for me. Everyone is hurry to leave there shift. Someone getting paid a crappy 8$ an hour or less is not going to give 2 hoots about eBay especially Feedback issues. There only mission at this point is to get home or party. eBay do not pay there employees overtime for staying late. Did he leave any threatening emails or message or anything you can use against him in eBay court?
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