Forum

Re: Seller update 2016. Time of relief
 

LOL my bad solefoodbk...we posted within a minute of each other so I might have missed your post :p

Re: Seller update 2016. Time of relief
 

Bit like Amazon? I had 100% ratings on Amazon and I used to sell high value items. One customer didn't read the description properly and wanted to return the item. My amazon account was closed because of "too many defects". Wow.

Re: Seller update 2016. Time of relief
 

I hope this new seller update coming in 2016 is not to good to be true.....

Re: Seller update 2016. Time of relief
 

ebay is changing their system because well their stock is worthless. their company is dwindling........

Re: Seller update 2016. Time of relief
 

yeah the new update may seem nice but it also says maximum seller rating is 2% ebays system is very similar to amazons system but a lot more lenient.

Re: Seller update 2016. Time of relief
 

i also noticed just now that you can buy items over and over from the same seller and the feedback get counted again and again towards your account.

before 1 feedback can only count from 1 seller no matter how many times you buy items from them.


apparently ebay is starting to relax on a lot of rules....

Re: Seller update 2016. Time of relief
 

One feedback count per seven days. Always been this way.

Re: Seller update 2016. Time of relief
 

Oh this is great! great news!

Re: Seller update 2016. Time of relief
 

Absolutely GREAT news!

Re: Seller update 2016. Time of relief
 

yankee is correct - not a change

Re: Seller update 2016. Time of relief
 

Promises but hopefully is becomes true!

Re: Seller update 2016. Time of relief
 

This will certainly benefit us, sellers, big time. And be ready for the high competition especially in the high risk categories as more foofoos will be sold.

Re: Seller update 2016. Time of relief
 

So all the banned accounts will be resurfaced? no more stealth? Whats this mean more freedom for sellers?

Re: Seller update 2016. Time of relief
 

Interesting. I'm not counting my chickens though. I'll just operate as if I'm planning on getting screwed by eBay, and if they decide to not screw me, I'll consider it a pleasant surprise :D

Re: Seller update 2016. Time of relief
 

Does anyone know if the defects will affect Canadians? I do send with tracking normally unless the value is under $50.00. So if I don't send with tracking will my account be below standard and suspended? I am very confused,thanks for any help.

Re: Seller update 2016. Time of relief
 

No, for Canadian accounts to score top rated either on .ca or .com site you dont need to have a tracking at all hence it is benefitial for Canadian accounts to sell on .com site especially in the small priced market.

Late shipment rate is the time it takes for you to send the package, so if you either dont provide tracking or mark as shipped within your handling period (there is even an example on ebay how they count that handling) it will be counted as late.

And I am not sure if your tracking has to show delivery date within the promised date on ebay.

Re: Seller update 2016. Time of relief
 

So who else lost their ebay top rated status?

Re: Seller update 2016. Time of relief
 

I did. It's been really difficult trying to keep my account floating until the
new seller standards take effect.

Re: Seller update 2016. Time of relief
 

Literally all my accounts turned to Top Rated... Because even though often it didnt help my defect rate, I still resolved all issues. Now it seems to have paid off as those no longer count against me.... And believe me some are very petty cases....

Although I have noticed an uptick in people now resorting to PayPal for the scam.... Which is bad news, cause they are much more strict then ebay has ever been.

Re: Seller update 2016. Time of relief
 

One of my accounts was on the brink last week because my "late delivery" rate was sitting right on 3%. Total BS in my opinion because all of my orders are posted within 24 hours. The late deliveries were totally USPS's fault. I was able to boost sales by adding a product line and brought it up to 2.84% as of this week. :thumb:

I love and hate the new standards. With the old standards I was able to prevent or remedy most defects and maintain TRP fairly easily. But this "late delivery" thing is killing me and I have absolutely no control over it. It's going to suck if I lose my discount for the postal service's crappy service.

Re: Seller update 2016. Time of relief
 

With USA accounts if you ship with tracking, the tracking number has to show delivery before or on eBay's promised date or else it counts as a "late shipment." If you ship without tracking buyer's are now asked when they leave feedback if the shipment arrived on time, and if they say "no" it counts as a "late shipment". This means that (at least in USA, but I would imagine Canada is very similar) sellers shipping without tracking can now technically become Top Rated. But it would be very easy for them to be targeted by scammers/competitors who tell eBay the shipment arrived late.

Re: Seller update 2016. Time of relief
 

Right. I also found this link in case anyone wondering

WARNING: EBAY LINK!

http://for-business.ebay.com/sites/d...1809091444.png