Do eBay analyse your accounts every 30 days?

[samspalace]

Hi everyone,

Do eBay analyse your accounts every 30 days?

What I mean is my account went below standard and my listings are dropped in the search results.

I have dropped my prices and slowly gaining sales but making a small loss to try and get my account above standard.

Or do they analyse accounts daily? It would be better if they analysed it daily otherwise i've got a long month ahead of me on this account :/

[solefoodbk]

Your account is reviewed every 20th of the month. If you go to the dashboard you can see if your projected to be "above average".

Also just because you dig yourself out of below standard... There's a good chance it'll take a month or two after you get back to above standard to actually get back on a level playing field.

[samspalace]

Oh no its projected to be at below standard on the 20th.. Cases closed without seller resolution
3.75% 3 of 80 transactions.

I have sold 111 items now and have 32 more to sell.

If I get the sales up to 140+ will it go above standard on the 20th of this month? or would that be the 20th for the following month?

Before it was Cases closed without seller resolution
11.54% 3 of 26 transactions

so i've done well to drop the percent from 11.54% to 3.75%.

[solefoodbk]

Originally Posted by samspalace

Oh no its projected to be at below standard on the 20th.. Cases closed without seller resolution
3.75% 3 of 80 transactions.


If I get the sales up to 140+ will it go above standard on the 20th of this month? or would that be the 20th for the following month?

Anything before the 1st is not counted towards this evaluation.

So if your currently projected for below standard, its best to just fix it ASAP.

[samspalace]

I'm up to 126 sales now with 10 more to sell. I'm ordering 60 pcs at the weekend I sold 30 pcs in 7 days so ill hope to sell the 60 before the 20th March or 1st of April and then hopefully on the 1st April ill be above standard again.

[butterbear]

you have to be hurry, otherwise you will not able to get your account back after they restrict you. This happened to me on Feb, with 700 sales and 19 cancelled orders on December , then my account got restricted. They won't let you appeal for below standard performance.

[samspalace]

I've just been doing research and it says above 5% then you are below standard my percent was 11.54% on 20th February now its 3.75% and is still projected to be below standard on 20th March which I don't fully understand as 3.75% is below 5%. I have now sold a further 46 items so 126 now 3 divided by 126 is 2.38% so surely I should be above standard by the 20th March? Or am I missing something here?