A problematic buyer continuously buys from my account

[Jiexie]

Hi everyone.
I need some advice.
I had a buyers who continuously ordered from my account.I have shipped 2 out 5 orders.Usually,this should not be a problem,but when looking into the feedback she left for others,i started to worry,she left neg for all sellers she bought from.
Apparently,this is a problematic buyer,what should i do now ?
More sadly,she is also a Chinese(judging from her name) who livers in the US!

[yankee]

block the buyer if you don't want to sell to them.

You don't like chinese people living in the USA?

[Jiexie]

Originally Posted by yankee

block the buyer if you don't want to sell to them.

You don't like chinese people living in the USA?

Already blocks the buyer.I mean i do not like this sort of buyers who left negative for all sellers.I do not say i do not like these Chinese immigrant.

[GreenBean]

Originally Posted by Jiexie

Hi everyone.
I need some advice.
I had a buyers who continuously ordered from my account.I have shipped 2 out 5 orders.Usually,this should not be a problem,but when looking into the feedback she left for others,i started to worry,she left neg for all sellers she bought from.
Apparently,this is a problematic buyer,what should i do now ?
More sadly,she is also a Chinese(judging from her name) who livers in the US!

She may be using a shipping address for the US.

Make sure you block the buyer.

BUT: check their history as soon as they bid.

Keep control of sales.

Good Luck.

[bornlazy]

Can't really do anything about the orders you already shipped, just hope for positive feedback. Only other thing to do is block them so they can't purchase anymore.

[Jiexie]

Thanks all for your advice.I already blocked the buyer.I pray that she will not leave any feedback.

[Play]

If a buyer ever sends me a foul message, opens any unreasonable returns requests/claims or leaves a neutral/negative feedback - they go straight onto the blocked buyers list. Although some would say there is a very slim chance that person will buy again, its just to eradicate that risk.

[yankee]

Originally Posted by Play

If a buyer ever send me a foul message, opens any unreasonable returns requests/claims or leaves a neutral/negative feedback - they go straight onto the blocked buyers list.

But the buyer has done non of these things yet....

[Play]

Originally Posted by yankee

But the buyer has done non of these things yet....

Sorry - Your right, completely misread that statement!

In your case, if you really wanted to, I would send item tracked delivery etc., ensuring if they do make a fuss about anything you can prove your innocence to ebay. A negative feedback left in such instance would be easily removed as ebay would see they are indeed problematic.

[empirestate]

Best thing to do is do not sell any more of your items to this buyer until the ones he/she bought is delivered.

[heroflex]

Just block them