Refunded but then delivered

Runnynose · #23 05-08-2016

I've been through same situation. Advise above if you see the tracking has been scanned at times the Mail is delayed. Create excuses prior to refunds ect. allow as much transit time on the parcel as possible to be delivered. Often mail persons do not actually leave notice's although scanned that they have. If you willingly refund your dead in the water and at the only way to recoup funds is asking the buyer. Otherwise all other entities will string you along with 0 results. If Ebay refunds via INR, you have a 30 day option to appeal, keep in mind Ebay steps in, it wrecks ratings. Just some experience passed on.

stressed08 · #24 05-18-2016

This happened to me on an item... buyer opened a case for not received, and it had been so long that eBay automatically sided against me. It was delivered the next week. Buyer got full refund, and got to keep item. eBay would NOT help, said it was my fault, and that at the time the buyer opened the case it was not delivered. Said it was irrelivant it was delivered now, and they are under no obligation to return it. This is 1 of 3 strikes against me for 'cases closed without seller resolution'. Seems pretty resolved to me... free item, full refund....