Refunded but then delivered

Dufus · #1 05-07-2016

So one package got delayed for few weeks and i refunded the buyer.
Now i see that it was delivered.

Is there anything i can do to get my money back?

JamesNorth101 · #2 05-07-2016

Asking the buyer to pay again would be the first place to start.

e2free · #3 05-07-2016

Quote:

Originally Posted by Dufus

So one package got delayed for few weeks and i refunded the buyer.
Now i see that it was delivered.

Is there anything i can do to get my money back?

Yes asking him to pay again or say send it back to be honest nothing else can be done if he don't wanna send it back you can't do anything

Dufus · #4 05-07-2016

Can't i report him to eb?
Tracking shows it's delivered.

JamesNorth101 · #5 05-07-2016

Not much they will do

phaz0rz · #6 05-07-2016

You don't have anything to report him for. It was technically your fault the shipment was delayed because you selected the courier. For that reason Ebay isn't going to do anything to help get your money back.

I've had this happen a few times with international shipments. The tracking number will go over a week without being scanned, so the buyer and myself will sometimes assume the shipment has been lost. There have been quite a few cases where the shipment eventually does arrive weeks later, and I get a message from the buyer asking how they can send their payment back. Then I'll invoice them in Paypal so they can send their money back to me.

By no means does this happen with every lost shipment I deal with, but there definitely are SOME honest buyers on eBay.

Dufus · #7 05-07-2016

The package was actually on time and not late but this guy claimed he never got the notification for pickup but i see now that he did pick it up after i refunded him.

GreenBean · #8 05-07-2016

Then reach out and see what happens.

phaz0rz · #9 05-07-2016

Agreed^

Maybe try calling Ebay and Paypal to see if there's anything they can do to help. I don't know if there's anything they can do about delivery issues.

Dufus · #10 05-07-2016

Thanks guys.
I'll try not to ship to Baltimore again.

phaz0rz · #11 05-07-2016

Haha, there's nothing wrong with Baltimore.

yankee · #12 05-07-2016

It sounds like it was slow arrival, buyer complained, you refunded and then it showed up. I don't see what the problem is other than you refunded before it arrived.

Nicely ask the buyer to pay for it and in the future, maybe delay a refund for as long as possible.

GreenBean · #13 05-07-2016

Quote:

Originally Posted by phaz0rz

Haha, there's nothing wrong with Baltimore.

When you last there?

J/K.... I like Baltimore and its surroundings.

Dufus · #14 05-07-2016

Quote:

Originally Posted by yankee

It sounds like it was slow arrival, buyer complained, you refunded and then it showed up. I don't see what the problem is other than you refunded before it arrived.

Nicely ask the buyer to pay for it and in the future, maybe delay a refund for as long as possible.

Thing it the package was on time waiting at the post office(there was notice left at his address)
But he claimed that he went to the post office and item wasn't there.
After the refund package delivered.

BigCJ · #15 05-07-2016

Sounds like he knew what he was doing.

Dufus · #16 05-07-2016

Yeah nice trick! Should i report him?

yankee · #17 05-07-2016

Quote:

Originally Posted by Dufus

Yeah nice trick! Should i report him?

If you want...It is just a click of a button and a few typed words. Go for it.

yotano211 · #18 05-07-2016

Quote:

Originally Posted by Dufus

Yeah nice trick! Should i report him?

haha, report all you want. They wont do anything.

TOOKNAPA · #19 05-07-2016

i don't understand why you refund him ..
when buyer complain for item not receive, take a look at usps tracking page, so you see "notice left", and then, you tell the buyer about that.
He said he went to post office, but item was not there ? send email to usps customer service, they will arrange redelivery..
After 1 month, usps return the package to the sender, so, refund him only at this time.
I am not sure about Ebay, but Amazon say the seller is not responsible if the buyer doesn't collect his package...
All this won't help you now, but remember it for next time.

Play · #20 05-07-2016

Quote:

Originally Posted by yotano211

haha, report all you want. They wont do anything.

Similar situation (INR), I called ebay as buyer was demanding a refund. Was being a bit suspicious. So I started asking the advisor 'what would you do, would you refund this buyer'... obviously the response was the usual 'we can't discuss member details with other members etc.', but long story short, they told me, if the buyer opens a case, it will be closed in my favour, and if the buyer leaves a neg rating, it will be removed, that was enough for me. They even had it put in writing. Con artists!

yotano211 · #21 05-07-2016

Quote:

Originally Posted by Play

Similar situation (INR), I called ebay as buyer was demanding a refund. Was being a bit suspicious. So I started asking the advisor 'what would you do, would you refund this buyer'... obviously the response was the usual 'we can't discuss member details with other members etc.', but long story short, they told me, if the buyer opens a case, it will be closed in my favour, and if the buyer leaves a neg rating, it will be removed, that was enough for me. They even had it put in writing. Con artists!

What does your story have to do with this. How is the OP going to report when the OP already gave a refund, doohhhhh

Play · #22 05-07-2016

Quote:

Originally Posted by yotano211

What does your story have to do with this. How is the OP going to report when the OP already gave a refund, doohhhhh

I quoted you... to say a report CAN go a long way. Sure nothing might happen there and then, but it CAN have an influence eventually.