Negative Feedback on ripped box - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Stealth Topics > Auction Listing > eBay FeedBack

eBay FeedBack General discussions on eBay feedback, seller feedback, positive feedback, negative feedback, DSR rating, increase feedback

Reply
 
Thread Tools
  #1  
Old 12-05-2015
Junior Member
 
Join Date: Oct 2015
Posts: 2
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 43%
iTrader: (0)
Send a message via Skype™ to eriknochez
Exclamation Negative Feedback on ripped box

Hi Guys,
so i recently received a negative feedback. We use a box to package our clutches and then stick them into a medium flat rate box from USPS.
The buyer received the packaged all ripped and what not. Now we did not ship the item inside a ripped box obviously. This is USPS fault for handling with NO care. Due to USPS handling my packages without CARE I receive a damn negative feedback, can this be removed since its not my fault that USPS treats the packages like SH*t.
This is the original feedback that was received:

Boxed showed up mangled clutch almost falling out the box little to no concern.

what should I do? this is seriously not my fault
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-05-2015
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,590
Thanks: 503
Thanked 1,483 Times in 1,191 Posts
Activity: 0%
Longevity: 90%
iTrader: (7)
Default Re: Negative Feedback on ripped box

you can contact buyer, apologise and say not your fault and send them revise feedback link.

other than that, give a reply on fb and state it was courier fault and apology for inconvenience.

after that, do not worry. other buyers understand one-off fb like that, they really do. Just make a few sales extra and maybe buy a few things too, and push the neg to second page.
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
The Following User Says Thank You to oompaloompa For This Useful Post:
eriknochez (12-07-2015)
  #3  
Old 05-18-2016
NZT's Avatar
NZT NZT is offline
Executive [VIP]
 
Join Date: Sep 2008
Posts: 730
Thanks: 128
Thanked 92 Times in 69 Posts
Activity: 0%
Longevity: 89%
iTrader: (0)
Default Re: Negative Feedback on ripped box

Does the eBay revise feedback link still exist?
Reply With Quote
  #4  
Old 05-18-2016
Senior Member
 
Join Date: Aug 2012
Posts: 6,124
Thanks: 1,110
Thanked 1,652 Times in 1,332 Posts
Activity: 0%
Longevity: 63%
iTrader: (38)
Default Re: Negative Feedback on ripped box

ebay revise feedback does still exist yes. Solving it with the buyer and sending a revision request is the only way forward with this one. Be calm, and explain the situation.

ebay wont help out. they deem postage to be your responsibility.
Reply With Quote
  #5  
Old 05-19-2016
NZT's Avatar
NZT NZT is offline
Executive [VIP]
 
Join Date: Sep 2008
Posts: 730
Thanks: 128
Thanked 92 Times in 69 Posts
Activity: 0%
Longevity: 89%
iTrader: (0)
Default Re: Negative Feedback on ripped box

I have a set amount of money put to one side to deal with the worst forms of humanity that cross our path.

Biting the bullet and giving something for nothing to someone at the same level as pondlife (no offence to pondlife) stings a little but in the grander scheme of things its good to maintain the reputation.

Not needed the revise feedback feature yet but am sure will do soon.

Its official in the UK we have the most crazy and nutty buyers.

I have heard 97% of buyers in the USA are fantastic individuals with high morals, you lucky so and so's
Reply With Quote
  #6  
Old 05-19-2016
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 69,850
Thanks: 5,548
Thanked 8,369 Times in 7,673 Posts
Activity: 96%
Longevity: 81%
iTrader: (7)
Default Re: Negative Feedback on ripped box


Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Have you ever received 1 negative feedback with the value of 50 negative feedbacks? undercoverdon eBay FeedBack 10 12-22-2014 08:56 PM
Too many negative feedback! jenupy2j eBay FeedBack 8 01-31-2013 05:12 PM
How I reversed a negative feedback to a positive feedback....in 1 HOUR.. dreamer90 eBay FeedBack 9 11-23-2012 01:48 AM
My first negative feedback... sleepybubba Amazon X 11 02-18-2012 11:33 PM
Guy buys my feedback ebook for 1c and leaves me negative feedback. newbie eBay FeedBack 4 10-22-2009 03:28 PM


Aspkin Group

All times are GMT -5. The time now is 01:09 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58