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-   -   Idiot buyers - Non paying buyers - Complaints - talk about your Bad Buyer experiences (https://www.aspkin.com/forums/everything-else/1812-idiot-buyers-non-paying-buyers-complaints-talk-about-your-bad-buyer-experiences.html)

411guru 06-05-2008 02:04 PM

Most people will try to copy you if you are successful. In this case, it was obvious I was sell them like hotcakes. Had 5 people resale my programs without permission in ebay, That I caught. I reported them and ebay pulled their listings but they would spring back up by changing the description. I couldn't do anything to stop them so I just updated them frequently and offered 7 day full refund.

Those resale rights are for 1 cent ebooks. Mine were software programs.

I am still selling it but not on ebay. ebay banned all digital items except in classified ad format, which are very weak in sales. Or you have to make a real CD and ship it, which is too time consuming for me. Sales at the other place is picking up. I sold 4 yesterday, a record. But in ebay I can sell 25 in 1 day. I'm thinking about making a website but my website making skills are noobish at best.

Come to think of it, there is one dude who is still selling MY programs in ebay. I'm about to make 5 accounts and neg him. muuuhahahaa

2eXclusiive 06-05-2008 02:30 PM

lol wow
have fun with your negging spree

but if you do decide to go through with building a website, one website that i have found useful for freelancers is

Elance - Outsourcing to freelance programmers, web & logo designers, copywriters, illustrators and consultants | Elance

look into it.

thelizardking 06-05-2008 04:20 PM

If he files a non-paying bidder dispute and you don't pay isn't the neg removed?

411guru 06-05-2008 04:45 PM

Good point. No idea. Anyone know? If its true I'm going to set up a giftcard funded paypal account and really pay him but neg him too.

twdell 06-06-2008 08:14 AM

i thought the neg would not be removed as long as the buyer simply responds to non-paying bidder dispute.

memphis 06-06-2008 08:37 AM

I'm boycotting feedbacks all together. If I can only leave positive I'm not leaving any at all. F-ebay! Sellers have no rights or power anymore.

daowen 06-06-2008 08:55 AM

Interesting threads...
 
Morning all, just stumbled across this site and BANG! First topic I read is close to home.

Here is a little two cents from someone on both sides of the fence.

IMJUSTME, you could have reported the guy to eBay about the listing violation, showing that he used your pictures and such. Keep a copy of the auction (just screen grab it). Now since he took delivery and claimed that he did not get it, then listed it, you can get him for mail fraud. You contact him and advise him of such and he would back off for it is controlled by a government agency.

With eBay and negs, you can purchase but have to wait to give a neg. If an unpaid buyer report is filed you just have to respond to it from what I have read in order for the neg to stand, but the response can not be "I'm not paying".

Other then that the go in and neg is funny.

If your listing information is used by someone on their website I would contact the Server Company and list the violation to them giving 3 days for it to be removed. They will take the page down and contact the owner advising of the copyright violation, that is if you have proof of such. I have a number of sites and I found someone copying my sites in their auctions and had eBay remove them. I have an open contact with eBay if someone uses my copy for their auction and they take it down in one hour.

Doug

jscan 06-07-2008 03:45 AM

ebay wont look into screen shots, there bad enough when you report someone using your pictures/listing details, they usually take 72 hours to respond and initiate and by that time the listing may have finished.

Jonas 06-07-2008 05:07 PM

Re to daowen,

To get a neg to stand for a dispute either the seller has to close it so it doesn't give you a strike, or you reply and say that there were transaction problems and poor seller performance. In this case, his wife/husband (depending on if he made the account a male or female identity) or friend needs to have told him he paid too much and so he googled around and found the same item selling for less from another seller and he found out that he just bought from a seller who copied from another and ripped them off.

imjustme is in Japan. The other party was in the USA. And it sounds like imjustme didn't bother to get any kind of signature confirmation. From my experience USA's law enforcement doesn't care about ripping people off unless it's for high amounts like a million dollars plus. The FBI even has a rule last I heard that they only investigate crimes if it's over $10,000.

If you want to see proof, just go in google news. You'll see the news articles showing what USA's law enforcement investigate.

They spend 99% of their manpower and money on busting people for CP and child luring (and of course they don't care when an adult gets stalked).
The remaining 1% is for when someone rips someone off for millions. Or else like Vladuz hacked into some company that makes billions of dollars regularly like eBay and they tracked him down to Romania where law enforcement normally wouldn't care about that at all.

Now maybe law enforcement would do that in Japan, but not in the USA. I also heard that Japan recently made CP illegal (which was a shock that it was legal there) and so their computer crime law enforcement probably had been focusing more on people who rip you off on eBay. News: Japan to outlaw possession of child porn | World news | guardian.co.uk Japan's Planned Child Porn Law Exempts Manga, Anime - Anime News Network Japan Proposes ISPs block Child Porn « Filtering Facts

But back to the USA, the law enforcement generally doesn't care about cyberstalking of adults (of kids it's a different matter but adults they don't care) and they also don't care about some petty online thievery. Law enforcement claims it's a civil matter and you have to sue. imjustme living in a different country would have a hard time suing someone over an item that wasn't expensive enough to buy tracking for.

imjustme 06-10-2008 11:13 AM

buyer running around eBay ruining everyone's feedback score...
 
I had a buyer win an auction about 2 weeks ago. I shipped immediately and today he left me feedback ....neutral feedback saying everything great, no complaints. So I ask him, why leave neutral if everything is "great"? He responds back saying I never leave positive because I think there's always room for improvement for every seller. Indeed, I check his feedback and he has over 30 neutral he has left over the past 4 months. Unbelievable, isn't it? With the new feedback score in effect, a neutral counts like a negative for sellers, so he's actually running around ruining the score of every seller he buys from.

ebay-sucks 06-10-2008 11:55 AM

I just got a neg from a buyer who gave me the wrong shipping address, it came back to me, I told her to send me the shipping again via pp and she refused saying the shipping has already been paid.

She sent me the wrong address and it was undeliverable. I checked her feedback and she has some real issues before the feedback changed and now she is going back to those who negged her before and leaving them negs on purpose.

Ebay wake the heck up, if this is not abuse of the system then what is?

So, since she left me a neg she will not get her item until she pays me the shipping back to her. I was going to eat the cost but not now.

yoko07 06-10-2008 12:12 PM

hahaha
 
Quote:

Originally Posted by imjustme (Post 44750)
I had a buyer win an auction about 2 weeks ago. I shipped immediately and today he left me feedback ....neutral feedback saying everything great, no complaints. So I ask him, why leave neutral if everything is "great"? He responds back saying I never leave positive because I think there's always room for improvement for every seller. Indeed, I check his feedback and he has over 30 neutral he has left over the past 4 months. Unbelievable, isn't it? With the new feedback score in effect, a neutral counts like a negative for sellers, so he's actually running around ruining the score of every seller he buys from.

LOL, this sounds like a hilarious buyer. I laughed so hard when I read your post imjustme. Damn, what are we going to do with all these crazy buyers running around...?

Lisa B 06-10-2008 01:02 PM

It can only happen to IJM :)

miniwar 06-10-2008 01:23 PM

because the new ebay feedback system, that as a seller can't leave negative feedback to buyer,
now, for a bad buyer leaving neutral feedback or negative feedback without any proper reason,
I will unmark the payment received, then open an unpaid item dispute, and then close it as soon as it can be, that will give a dispute to his ebay account, hopefully, more seller also got a bad experience with this buyer, and also give him an unpaid item dispute, as some point, his ebay account will be suspended...

that is what I could do when dealing with the bad buyer...

Lisa B 06-10-2008 03:31 PM

Can you still unmark payment as recevied if you receive payment via PayPal?

miniwar 06-10-2008 04:05 PM

Yes, you could unmark payment received no matter the payment pass via the paypal or not...

even the buyer response to the dispute by stating they paid it by paypal, you still could close the dispute to hurt the bad buyer account...

Quote:

Originally Posted by Lisa B (Post 44785)
Can you still unmark payment as recevied if you receive payment via PayPal?


jscan 06-11-2008 04:52 AM

Since ebay is like trying to join the secret service sometimes ( paypal too ), im surprised that they haven't said that all users must pass a psychiatric assessment test.

This would save alot of us innocent sellers the hassles of the various nutjobs that plough around on ebay.

daowen 06-11-2008 07:59 AM

Getting back...
 
I had a buyer supply a bad address, guess what, it was a verified address from PayPal. It missing the suite number. The buyer paid the shipping again with an updated address and I sent it out. She was more embarrassed then anything. Probably get good from her on.

For the one that left neutral, well not much you can do about it unless you mark unpaid. PayPal does link a little to eBay on the payment with IPN being passed back and forth. It takes 7 days for a Non paid item to be reportable and they DO get notified of it. If the person is new to eBay then they may not see it soon enough or figure out what it is for. If so then the neg is removed basically from your FB.

I would also notify PP about the person with the wrong address. Tell them the shipment is lost due to their incompetence. See if they blink. They have basically told you "They live here!" and you should be covered by the seller protection based on that information.

Doug

divine422 06-15-2008 11:10 AM

E-buyer rant
 
Seriously some of these buyers are really annoying me. I sold a computer on ebay it sold for over $1000 plus and i saw the person that bid was a newb account was only about 3 days old no feedback and i KNEW i should have blocked them but i let it go HOPING they wouldnt win. Of course, they won. Emailed and said they will send payment shortly. Then i got another message saying he has to verify his paypal account because he was over his buyer limit. Now im pretty sure this means adding like a bank account on the account which takes maximum 3 days. It been over a week now. I told him the auction is no longer available for sale because its way past the payment deadline and i sent a dispute to mutually close just to get it over with. Instead he cancels it to continue with the transaction....come onnnn! I have already relisted the item, sold it and received funds i just dont want to pay extra fees.


I wish there was an option to block stupid buyers. Ebay should work on that, they too have alot in common with stupidity.

HairyOldEbayer 06-15-2008 11:15 AM

Quote:

I wish there was an option to block stupid buyers.
There is, go in to settings and change it to all bidders need to be five FB and above.


.

imjustme 06-16-2008 05:24 PM

Buyers getting dumber and dumber...
 
I don't know why, but I'm getting a lot of dumb buyers lately. The latest one bought a product from me 4 days ago, I shipped it to him 3 days ago and it clearly states in the listing that overseas shipping takes 2-3 weeks. Anyways, that's not the point. Today he opened a dispute with PayPal saying that it arrived completely broken, "in 1000 pieces", in his own words. I checked my account and noticed my feedback dropped -1. I already knew what had happened. I checked my feedback page and he already left me a nasty negative how I sent him a totally broken item.

I then answered him and told him why he opened the dispute and left the negative feedback because his item didn't even arrive yet, it was still in the mail. After a while he responded saying he confused me with another seller ...but didn't say sorry and said he'll keep the PayPal dispute open just in case this one arrives broken too.

Awesome, I'm stuck with a dispute AND a negative feedback, both which I didn't deserve. :(

trust & safety retards 06-16-2008 05:36 PM

Oh man sorry to hear. Can you not respond to the dispute to show it is still in transit and contact ebay help to say you are new and this buyer is lying?

ebay-sucks 06-16-2008 06:25 PM

imjustme, we are all getting these nuts, I had one tell me if it didnt arrive in 3 days per the USPS website for priority mail he was coming to my house to get his money back.
When I told him that my mad wife carrys a revolver and if she opens the door make sure you duck because she does not have very good aim. Hadnt heard from him since.
I stopped shipping globally just because of what you posted.

Slavaja 06-17-2008 12:28 AM

Wheres the setting to do that???

HairyOldEbayer 06-17-2008 12:51 AM


imjustme 06-17-2008 01:23 AM

The problem is, the tracking for the shipping method he paid for won't show up in USPS until after it has cleared customs, which takes like 10-14 days. I have 10 days to respond with a tracking number. So my luck would be if it shows up on the 10th day. If not, I lose the PayPal dispute.

leonid5000 06-17-2008 02:42 AM

It is funny how they say in paypal disputes that i didn't get the item daa.... how dum do they have to be .. they sind for item.. come on .. sometimes they try to be smart and say it is not my signature aaa..
or if your account get suspendet they get scared the same moment file paypal dipute... and if you email them they will say that you are scam ebay told me that you are so you are..
most buyers on ebay ither cheap, poor or dum.

imjustme 06-17-2008 04:41 AM

I think this buyer is even dumber than I thought. He also bought the same item just a few minutes ago from 2 of my other accounts. 1 from each. I'm going to tell him in a few hours that it has been shipped. If he opens disputes as well, I'll refund his payment and will give him 3 unpaid item strikes, 1 with each account. That will get his account killed. :D

Funny, he has 60+ feedback and a 'private' feedback profile. Must be for a reason.

OMB 06-17-2008 05:04 AM

This is what you should do. Enter the tracking # on either the 9th or 10th day. Paypal will then take a few days before they confirm the tracking #. Also, in the notes section on the dispute...enter exactly what happened. Say "customer made a mistake and thought I was another seller and opened this dispute. When the customer found out I was the wrong seller, he said he decided to keep it open just in case. The tracking # entered will confirm the delivery of the product. Since this is an international item, it usually takes 10-14 business days before the tracking # shows up on the USPS website."

One more thing...u can always give them the tracking # and enter the Japan postal website in the "other" section in the dispute for paypal to check the tracking.

haha you're one of the funniest posters on the site

x2ruff4u 06-17-2008 07:31 AM

Uh oh! its 2-3 weeks not 2-3 days he might come up with nxt

imjustme 06-18-2008 10:57 AM

I knew it!!!!!! About 9 hours ago, I sent him an email from both accounts, about an hour apart, that his packages had been shipped. 30 minutes ago he opened PayPal disputes for both of them saying "I never got this, please give me my money back". HAH! I will refund that little crook and then launch 3 unpaid item strikes on him only minutes apart, in a few days time. That will send his poop down his pants.

Lisa B 06-18-2008 11:44 AM

IMJ - You have some of the most interesting reads on this site.
That little turd crook needs a true beat down.
He's not a Seller by chance is he? if he is, you know the drill, as if I need to say.

imjustme 06-18-2008 01:03 PM

Nah, I already checked...not a seller :D I would have bought everything and left him feedback to death otherwise. :D

Lisa B 06-18-2008 03:39 PM

Sometimes you scare me :)

imjustme 06-18-2008 04:24 PM

I'm a good seller, really. I have 7 accounts that have reached 100+ feedback, and all of it 100% positive. I work my butt off to keep my customer happy and it shows in the score. If I ever do something wrong like forget to ship an item, then I give all the money back to the customer and send it to them for free. I go beyond everything to make my customers happy. Then someone like this comes along and potentially ruins my feedback score. I can't allow that.

becca073 06-18-2008 04:26 PM

I think that eBay shouldn't allow buyers period to have their feedback private. I know some do it so people don't know what they are buying but I don't think its a good idea.

imjustme 06-18-2008 05:53 PM

It's all towards protecting the buyer now. Let the sellers carry the damage :(

GreenBean 06-18-2008 06:06 PM

IJM, no chance that this is a competitor pretending and trying to hurt you? I have a Tanto you could use.

Jonas 06-19-2008 03:38 AM

imjustme,

One thing I've found helps is I try to print out tracking labels and schedule the shipment ahead of time when I had time to do all my packing because I generally pack and ship everything on the same day as it's much faster. Then I go and tell all my buyers the address I shipped to and their tracking number. Then if they suddenly say "oh no you forgot my apartment number" I can fix it.

So if the buyer files a paypal dispute an hour later, you know he's a scamming you. And imjustme this one is clearly a scammer. You said he ordered them from you. I wonder if he's ordered from other sellers, too. Maybe he wants to resell all those items he got for free somewhere be it online or offline.

So if you did the label ahead of time then he immeditely does a "not as described" dispute, you simply can respond and claim that you shipped but you weighed it wrong or forgot postal rates went up and it was returned for insufficient postage so it got returned and you have to reship, but you obviously won't if the paypal dispute is open since it means a free item.

daowen 06-19-2008 07:59 AM

I recently had a buyer message me about the apartment number problem. They forgot to add it to their PayPal account (so how is that address verified). I told them I already shipped it out using the address that PayPal supplied and I would have to wait for it to come back to me as undeliverable before I can ship it out again...and I told them they will have to pay for the extra shipping and have their address updated in PayPal. They updated their address and paid for shipping again. Since I send out Xpress Post I received the package back in 7 days then reshipped. The buyer was happy and left positive feedback.

Doug


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