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Payment Processing Discuss payment processing with PayPal, Stripe, Authorize.Net, Bitcoin and other processors for your products and services.

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Old 07-05-2009
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Default Merchant account big order Fraud or Ship?

So this morning when I checked my account I noticed someone ordered from my site.
The weird thing is that she ordered 10 items of the same product for $600 and then placed another order for 1 product for $200.....The shipping and Billing address are the same for the 2 orders so am I protected against fraud?

Last edited by spookycloud; 07-05-2009 at 11:52 AM.
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From your site?

Can you verify their IP address against their shipping address.

And have you called them to verify the order?

Sounds scammy to me though.
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Think about the circumstance. What items are being purchased? Is that your most common sale, or your obscure sale? Are most of your items priced in that range, or are most of your items priced below $50?

Subjective conditions can cause a transaction to look more legit and can also cause a transaction to stink pretty bad.

If you are selling albino lobsters and they are buying 1 of those for 200 and 10 gold forks monogrammed with 10 different sets of initials at 600 per... well the order kinda makes sense.

If on the other hand they're buying 5 gallons of astroglide for 200 and 10 aberdeen wool nun habits at 600 per... wait, no that could make sense too. Um, if they're buying a diamond stylus for 200 and 10 copies of autographed american sign language for dummies... well something would be off a bit.

Regardless, try to call this person. Perhaps they had trouble with a qty box and want 1 instead of 10. Perhaps somebody is ordering something the buyer is unaware of (like some people would do to Sycore). If you ask, you'll know.
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You guys were right it was a scam I called the number and she never heard of my site or placed a order so I just voided it.
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