Paymate

[mollymill]

I'm in Australia and use paymate on my website - I usually receive the funds in my bank account the next day, so am pretty happy with them.
Paymate is based in Australia/NZ so I guess it isn't the best option for cc processing in the US

[Enigma]

Originally Posted by bobby2000

they canceled all my sales, but I received an email that to ship all my items. I lost about 360$ total.

Do you know why they canceled your sales? What category were you selling in?

[goldmedalwholesale]

please share how come they cancelled your sales? I was going to use paymate for vero items is that ok?

[cardfelon]

I have been using Paymate now for about a month. I haven't had any problems. But when someone pays for a item you have to wait up to 3 business days for Paymate to process it. When you log into your Paymate account it will show "processing" on the transaction. I have been waiting until it shows "paid" which means the money is sent to my bank account before I ship. I have been selling VERO items and had no problems. Some of these are in $400+ range

[incniu]

Paymate is good.

Do you know how to refund on Paymate?

Originally Posted by cardfelon

I have been using Paymate now for about a month. I haven't had any problems. But when someone pays for a item you have to wait up to 3 business days for Paymate to process it. When you log into your Paymate account it will show "processing" on the transaction. I have been waiting until it shows "paid" which means the money is sent to my bank account before I ship. I have been selling VERO items and had no problems. Some of these are in $400+ range

[cardfelon]

I am not sure how to refund on Paymate as I have not come across that issue. I believe you can notify Paymate that they need to refund the transaction and then they will. I would read the terms of service on the Paymate website if you have any questions

Originally Posted by incniu

Paymate is good.

Do you know how to refund on Paymate?

[jbluntz]

I don't think it's a good idea to sell vero if you used your real info with paymate, the company of the product you're selling can get your info from paymate just like with paypal.

[cardfelon]

You have a good point. If I get a listing removed due to VERO then I just stop selling that product and use another account. I also don't sell the same item over and over. I mix my stuff up quite a bit

[incniu]

Paymate is so SLOW.. they are processing my first payment for 4 days.

[cardfelon]

Paymate is a little slow. They say to allow up to 3 business days.

[jbluntz]

Anybody know how to use a label printer with paymate?

[MadSam]

Is it hard to get accepted?

[jamblix]

Originally Posted by madsam

Is it hard to get accepted?

They accepted me, so they would most definitely accept nearly anyone else.

I would definitely make sure that you've got 10+ SELLER feedback and at least 98% positive before you open the account with them. If you meet their minimum requirements that's pretty much all you need. Only thing I could come up with as to why they would not accept a new account is if you use a ⊗⊗⊗⊗ SSN or they check your credit and find some skeletons. I don't think they go around checking every new seller's credit though. I'm positive they didn't check mine.

[holyhell]

I applied for the merchant account, isn't that the way to go? What's the difference between the merchant and standard account?

I am also worried about a credit check. I will surely be denied if this is the case.

[OfficialGenius]

Good question holyhell.

What about shipping out? Do you guys ship out before payment clears or do you wait the 5-10 days and then ship?

[jbluntz]

I wouldn't ship out first, paymate's too unpredictable, so far it's been almost 2 weeks and all my payments are still pending.

[FandangoKango]

Im in the same boat. Still my payments are processing. Might go to live in australia lol.

[holyhell]

Yeah this is all getting confusing. When listing on Ebay, it says you have to get a merchant account to ship to certain countries.
Just wondering if the Paymate standard account is considered a merchant account by Ebay. Does this make any sense gang?

[FandangoKango]

Paymate is an authorized ebay merchant processor. Go to to the help menu on ebay and search "payment method". You will see what it says about paymate.

[OfficialGenius]

Originally Posted by holyhell

I applied for the merchant account, isn't that the way to go? What's the difference between the merchant and standard account?

I am also worried about a credit check. I will surely be denied if this is the case.

From what I recall I believe one of the differences is the amount of money you are limited to. The standard one is 5,000 a month and for a fee, the merchant is 10,000 a month.

[OfficialGenius]

Originally Posted by jbuntz

I wouldn't ship out first, paymate's too unpredictable, so far it's been almost 2 weeks and all my payments are still pending.

How do you explain a 2+ week waiting time to impatient customers?
Don't you receive negative or neutral feedback by the time they receive their product?

[jbluntz]

I'm sure I will eventually that's why I'm done with paymate.