[Guide] [Account Restored] Permanent Limitation (with 180-day hold)

[rsot]

Congrats Chinli

[Chinli]

Thank y'all

[Linabee]

My account was permanently limited,I have been following the advice of this post since last month and guess what!!!Today my PayPal account has been Restored,am so happy.i have been sending the emails oh my gosh I didn't expect this to work.thanks to the one who made the post

[@NasterXchange]

Originally Posted by Linabee

My account was permanently limited,I have been following the advice of this post since last month and guess what!!!Today my PayPal account has been Restored,am so happy.i have been sending the emails oh my gosh I didn't expect this to work.thanks to the one who made the post

very good! Happy to hear you restored your account! :-)

[Rorandest]

Hi, this morning I woke up with the notification that PayPal permanently limitated my company Business account. Let me specify that i live in Italy, Europe. At first i thought it might have been due to some issue linked with some bad client or stuff like that even if i was very surprised. My business is really clean and probably never had any issue in 3+ years im moving x00000€s each year but, due to the big amount oftransactions, you never know what might have been the problem.After a while i noticed that (at the same hour 1.08am) also my personal account was limited(6+ years old, 155€ balance) , my mum account was limited (8+ years old, 10k€ balance) and my girlfriend's one too(4+ years old, 0€ balance), all of them were used on the same devices I use my company one, which I thought was the problem that affected all the others.

After a couple hours i got a text from a close friend that he had been limited too(at 1.17am). I used that account on some of my devices in the past, proabably 2+ years ago. His account recently had some sort of issue and his balance is currently -5€. Basically he had some automatic payments (spotify, apple and stuff like that) that failed due to lack of funds on linked bank. We then investigated and found out that also 2 other people that used his account in the past (or he used theirs) were limited(still at 1.17am). We are still waiting answers from his dad and other people that could have been affected by this issue.

So my guess is that those credit problems he had, even though we are talking about very small amounts and that sounds weird, let the system to permantently limit him and then automatically limited all the accounts somehow linked to the same devices and stuff like that. That explains why "my" accounts were affected despite nothing different than usual was done with them.

To sum up, one account seems to have caused the permanent limit to at least 6 other accounts. My main aim now is to recover at least the business one first as I daily use it for working. What's your opinion about the possibility of this happening? At the end of the day everything seems to be linked to something which did not involve at all any of my (or my relatives) accounts.

I already emailed service@paypal.com, executiveoffice@paypal.com, aup@paypal.com, dan.schulman@paypal.com, ppelce@paypal.com and crc@paypal.com asking to lift the ban (i didnt mention the whole problem yet, just asked to lift the ban as i have never violated the Acceptable Use Policy). I would also hear opinions about sharing the whole story or not.

Should i also file a BBB complaint or should i wait some time to try to get it sorted? If you also can recommend any other post I could read to get help i would really appreciate. Shall I do the "procedure" to try lifting the ban for all the accounts (https://www.aspkin.com/forums/paypal...-day-hold.html) togheter, separate but simultaneously or just do one by one?
Is it possible that a couple euro negative balance could have lead to all this whole situation?

[SaiJin]

Originally Posted by Rorandest

Hi, this morning I woke up with the notification that PayPal permanently limitated my company Business account. Let me specify that i live in Italy, Europe. At first i thought it might have been due to some issue linked with some bad client or stuff like that even if i was very surprised. My business is really clean and probably never had any issue in 3+ years im moving x00000€s each year but, due to the big amount oftransactions, you never know what might have been the problem.After a while i noticed that (at the same hour 1.08am) also my personal account was limited(6+ years old, 155€ balance) , my mum account was limited (8+ years old, 10k€ balance) and my girlfriend's one too(4+ years old, 0€ balance), all of them were used on the same devices I use my company one, which I thought was the problem that affected all the others.

After a couple hours i got a text from a close friend that he had been limited too(at 1.17am). I used that account on some of my devices in the past, proabably 2+ years ago. His account recently had some sort of issue and his balance is currently -5€. Basically he had some automatic payments (spotify, apple and stuff like that) that failed due to lack of funds on linked bank. We then investigated and found out that also 2 other people that used his account in the past (or he used theirs) were limited(still at 1.17am). We are still waiting answers from his dad and other people that could have been affected by this issue.

So my guess is that those credit problems he had, even though we are talking about very small amounts and that sounds weird, let the system to permantently limit him and then automatically limited all the accounts somehow linked to the same devices and stuff like that. That explains why "my" accounts were affected despite nothing different than usual was done with them.

To sum up, one account seems to have caused the permanent limit to at least 6 other accounts. My main aim now is to recover at least the business one first as I daily use it for working. What's your opinion about the possibility of this happening? At the end of the day everything seems to be linked to something which did not involve at all any of my (or my relatives) accounts.

I already emailed service@paypal.com, executiveoffice@paypal.com, aup@paypal.com, dan.schulman@paypal.com, ppelce@paypal.com and crc@paypal.com asking to lift the ban (i didnt mention the whole problem yet, just asked to lift the ban as i have never violated the Acceptable Use Policy). I would also hear opinions about sharing the whole story or not.

Should i also file a BBB complaint or should i wait some time to try to get it sorted? If you also can recommend any other post I could read to get help i would really appreciate. Shall I do the "procedure" to try lifting the ban for all the accounts (https://www.aspkin.com/forums/paypal...-day-hold.html) togheter, separate but simultaneously or just do one by one?
Is it possible that a couple euro negative balance could have lead to all this whole situation?

1 penny negative balance will lead to suspension....

[HangInThere]

Originally Posted by Rorandest

Hi, this morning I woke up with the notification that PayPal permanently limitated my company Business account. Let me specify that i live in Italy, Europe. At first i thought it might have been due to some issue linked with some bad client or stuff like that even if i was very surprised. My business is really clean and probably never had any issue in 3+ years im moving x00000€s each year but, due to the big amount oftransactions, you never know what might have been the problem.After a while i noticed that (at the same hour 1.08am) also my personal account was limited(6+ years old, 155€ balance) , my mum account was limited (8+ years old, 10k€ balance) and my girlfriend's one too(4+ years old, 0€ balance), all of them were used on the same devices I use my company one, which I thought was the problem that affected all the others.

After a couple hours i got a text from a close friend that he had been limited too(at 1.17am). I used that account on some of my devices in the past, proabably 2+ years ago. His account recently had some sort of issue and his balance is currently -5€. Basically he had some automatic payments (spotify, apple and stuff like that) that failed due to lack of funds on linked bank. We then investigated and found out that also 2 other people that used his account in the past (or he used theirs) were limited(still at 1.17am). We are still waiting answers from his dad and other people that could have been affected by this issue.

So my guess is that those credit problems he had, even though we are talking about very small amounts and that sounds weird, let the system to permantently limit him and then automatically limited all the accounts somehow linked to the same devices and stuff like that. That explains why "my" accounts were affected despite nothing different than usual was done with them.

To sum up, one account seems to have caused the permanent limit to at least 6 other accounts. My main aim now is to recover at least the business one first as I daily use it for working. What's your opinion about the possibility of this happening? At the end of the day everything seems to be linked to something which did not involve at all any of my (or my relatives) accounts.

I already emailed service@paypal.com, executiveoffice@paypal.com, aup@paypal.com, dan.schulman@paypal.com, ppelce@paypal.com and crc@paypal.com asking to lift the ban (i didnt mention the whole problem yet, just asked to lift the ban as i have never violated the Acceptable Use Policy). I would also hear opinions about sharing the whole story or not.

Should i also file a BBB complaint or should i wait some time to try to get it sorted? If you also can recommend any other post I could read to get help i would really appreciate. Shall I do the "procedure" to try lifting the ban for all the accounts (https://www.aspkin.com/forums/paypal...-day-hold.html) togheter, separate but simultaneously or just do one by one?
Is it possible that a couple euro negative balance could have lead to all this whole situation?

Hey. It's great that you have already done your own investigation, but not sure why you didn't include your findings in your emails. They won't do the work for you unless you go through the BBB (for US accounts) or other legal means.

You should address your business account and the source account (with the negative funds). I don't have experience with this cause of limitation, but I would assume it's fixable. Meanwhile, explain everything regarding your business account, since it's not actually associated with your friend.

Good luck

[rsot]

Welcome to the forum Rorandest - all the best as you master stealth

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[ngthgila]

"Is this still effective in 2024?"

[gopu5]

I once mailed to PayPal Escalations in 2021 (Non US/UK),

I received the following response below (since then I didn't tried any further attempts):

Dear Gopa Kumar,

Thank you for your recent correspondence to PayPal dated July 5, 2021. I was able to see that one of my colleagues as well as myself have previously addressed your concerns.

As the account in question was created and is located in India, it is outside the scope and jurisdiction of this office. Please use this link; https://www.paypal.com/in/webapps/mpp/home and click on "Contact" at the bottom of the page. You can get to this website anytime by going to www.paypal.com and clicking on the flag in the lower right hand corner of the page and selecting "India" from the list of countries.

Additionally, we recommend you explore the options available in the User Agreement for your Indian account. Although we were unable to address your specific concerns in this contact, we offer our sincere apologies for any difficulties that you may have experienced and hope this will soon address your concerns and answer any questions you have.


Very sincerely yours,

Shannon

PayPal Executive Escalations

[SaiJin]

Originally Posted by gopu5

I once mailed to PayPal Escalations in 2021 (Non US/UK),

I received the following response below (since then I didn't tried any further attempts):

Dear Gopa Kumar,

Thank you for your recent correspondence to PayPal dated July 5, 2021. I was able to see that one of my colleagues as well as myself have previously addressed your concerns.

As the account in question was created and is located in India, it is outside the scope and jurisdiction of this office. Please use this link; https://www.paypal.com/in/webapps/mpp/home and click on "Contact" at the bottom of the page. You can get to this website anytime by going to www.paypal.com and clicking on the flag in the lower right hand corner of the page and selecting "India" from the list of countries.

Additionally, we recommend you explore the options available in the User Agreement for your Indian account. Although we were unable to address your specific concerns in this contact, we offer our sincere apologies for any difficulties that you may have experienced and hope this will soon address your concerns and answer any questions you have.


Very sincerely yours,

Shannon

PayPal Executive Escalations

Open a new thread in the main section on paypal.

[meme123]

can someone please confirm limit of 10k in paypal european account ? what they do they just block account or what happends ?

thanks

[SaiJin]

Originally Posted by meme123

can someone please confirm limit of 10k in paypal european account ? what they do they just block account or what happends ?

thanks

Stop hijacking threads. Please make your own thread and ask your questions there

[violin68]

Just updating in case someone is trying the 'email Paypal' method, at least for UK, they will not do anything about it whatsoever. If you have been soft limited, and then permanently limited right after uploading all the neccessary details (like literally, seconds or minutes after uploading), they will just keep messaging you through their system saying there's nothing they can do

[level4tech]

I feel it is beating a dead horse too in this case as I have never had a good outcome from Paypal cases. I have called and emailed, so I assy it has the same here in the US as it is there.

[violin68]

Originally Posted by level4tech

I feel it is beating a dead horse too in this case as I have never had a good outcome from Paypal cases. I have called and emailed, so I assy it has the same here in the US as it is there.

If it's just soft limitation I'd say 50/50, but if they hit you with PERMANENT, it's basically you against the world lol

[philby]

This is a rare event, i have had nothing but issues with paypal and stopped using them. Sometimes there would not be any error but it would just refuse to allow certain operations

[Mcloovinn]

is there any complaint organization like BBB for EU paypal, the paypal account is registered in Germany

[rsot]

Originally Posted by Mcloovinn

is there any complaint organization like BBB for EU paypal, the paypal account is registered in Germany

http://bbbprograms.org/dpf-complaints - ?

[Mcloovinn]

Originally Posted by rsot

http://bbbprograms.org/dpf-complaints - ?

this website is for Data complaint,

Your complaint must concern personal data about you that was collected in a covered country and received in the United States by a Participating Business.

[rsot]

Originally Posted by Mcloovinn

this website is for Data complaint,

Your complaint must concern personal data about you that was collected in a covered country and received in the United States by a Participating Business.

Alright - thanks for the clarification; looked interesting when I saw it initially