My invoices were denied...help!
I'm new to the forum but i have a serious problem with paypal. I run a business that buys used electronics and sells them on ebay. Been doing it for almost a year now. I have a website that's going to be launching soon that i will use to buy in items from people, but until then I've been using craigslist to get products.
So paypal limited my account on monday and 1 of the things they asked for is for invoices showing how i acquired these items. We were able to think ahead of time and create invoices in Quickbooks during each purchase (we also have signed hard copies) for all of our purchases....so i uploaded the digital invoices to them. I spoke with paypal rep over the phone and they said it wasn't good enough and that they need invoices "from the supplier", not our own invoices. I tried to explain that we buy from individuals, not businesses and individuals DO NOT CREATE THEIR OWN INVOICES when they just want to sell an old cell phone. They then said they don't believe we are buying from individuals due to our volume...and that's where i am now.
What do I do, this is going to seriously screw my business because i can't send refunds or do anything that requires access to funds through ebay.
|