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  #1 (permalink)  
Old 02-17-2011, 12:02 AM
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Default Linked PayPal Accounts (PP1589)

Hey guys,

Long time no talk!

I've been doing great with eBay but recently had one of my PayPal's linked to an old PayPal I had about 4 years ago. They are claiming it has a negative balance and here is the message they sent me:

"Hello (First Name Last Name),

We see that your PayPal account registered at is
connected by one or more pieces of personal information to another PayPal
account registered at, which is currently negative
-xxx.xx. Before we can remove the limitation from your accounts, you first
need to resolve the negative balance on any associated account(s).

You may choose to complete a payment in one of the following ways:

• Call us at the phone number provided below and complete a
payment over the phone or provide authorization to transfer funds.
• Send a check or money order to the following address (please
indicate the associated email address in the memo):

PayPal Accounting
PO Box 45950
Omaha, NE 68145-0950

• If we do not receive a response from you within 14 days,
funds from your PayPal account with a positive balance will be deducted to
resolve the negative balance on your associated PayPal account.

For more information on reasons why we limit access to accounts, please
refer to the 'Closing Accounts and Limiting Account Access' section of our
User Agreement.

You can contact our Customer Service at 1-866-648-5870 for further


Anyways, I have about 15 outstanding orders inside the account. I tried to refund them but PayPal has removed the refund link.

I'm wondering what to do now? I want to claim the other account is not mine Thanks!
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  #2 (permalink)  
Old 02-17-2011, 02:45 PM
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Welcome back.

To fight this off, you need to call up pa yp al and press...hard. You might succeed - you might not but, in your shoes, I would call and based on convo, address each buyer personally.

Don't ship - yes, I would also make backup accounts stat.
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