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Re: PayPal's damages caused by Acceptable Use Policy violation
 

Guys, pls can somebody living in Africa file a complaint with BBB? Paypal just stole my money and my account is in my name. Not a stealth account. They didn't even send me a message that I violated AUP. They initially temporarily limited my account and asked for documents I submitted the documents but they said they couldn't continue doing business with me due to potential risks.... They said my funds will be released in 180 days. Yesterday, they emptied my account.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Hello guys, good day.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

raseiro's case is the first I have read with a positive outcome ...

I'd like to see some one that has had 20k+ taken retrieve that money back via BBB or Financial Ombudsman.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

It is safe to say that if Paypal locks your account for a violation due to AUP, your money is good as gone.

They lie to you by telling you can retrieve the money in 180 days to protect as much of their stolen profits as possible. You will wait 180 days, log into your account and realize they already took the money days or weeks before.

My advice for anyone with active Paypal accounts is to empty your accounts as soon as possible. Even if its a few dollars. Also, try to use Paypal as little as possible. If you are buying things online and they have a credit card option, just use that. Don't allow this greedy corporation to profit any more than they should. If you are a business search for another payment processor if you can that can take direct debit or credit card payments.

If you are in the process of the 180 days already, contact your customers and issue them refunds and ask if they can pay another way. (yeah i know this is a long shot for alot of people but you would be surprised that many customers will actually agree to this. Just explain to them that you have an issue with the payment and if they can kindly pay another way after you refund them first). Don't let Paypal steal anymore money. The money is gone already, you have nothing to lose.

If it were up to me, I would refund every single customer regardless if the customers pay back or not, just so Paypal doesn't get a single penny.

They are essentially stealing money and have carefully designed their AUP to allow this.

I was robbed of a few K also. I'll survive but i have read stories of peoples hard earned money over the course of a year or more and some really outrageous amounts being stolen by Paypal.

Good luck.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

The rule of thumb from what I have learnt stealthing for a while is to leave enough for 1 or 2 refunds and withdraw the rest. Never build a balance.

And a word of warning to those that have ALREADY built a a massive balance ... don't go and withdraw all of it now as that will most definitely trigger their bots. Withdraw a little every day and get into the habit of clearing your account every other day.

And I agree on the refunds. Rather than letting paypal steal it I would do the same. Seeing something back is better than nothing.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I have a couple of accounts with a few thousand in each, locked up. I was just going to ride out the 180 days as I have in the past. I guess not after reading this thread.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

If you're in the US, and Canada:
- file a Demand letter with PP
- file a complaint with BBB. PP hates bad publicity
- If that doesn't resolve it, them to small claims court in your state
You can also ask Fairshake.com for help, they seem to get results. They will take a percentage though
my account was not a stealth one so I dont know how that would work.
Good luck and never give up! PP makes billions and screws the little guys, typical corporate greed!

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Congrats on getting your funds back.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

when you on discord pls inbox me https://discordapp.com/channels/6584...65896897052683

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Somebody in the UK paid me for writing service, paypal cancelled the payment, refunded it and limited my account.
My account is an African paypal account. They limited my account and promised to release it after 180 days. They withdrew all the funds just a few days to the 180 days.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

You just have to have it in the back of your mind. I've been using PP for years and just now received it. I didn't receive a warning or any email stating that I violated anything either.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Nigeria PayPal accounts cannot receive/accept payments. You can only buy stuff with credit card. Don't even know how you were able to accept a payment.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Does AUP and the money robbing happen on UK accounts?

Asking as I’ve had 2 limited and advised off funds released after 180 days.

Thanks

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Good job sir, God bless for info

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Hi, friend thanks for info and congrats, did pp unfreeze the funds with in the 180 days or after the 180?

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I have not had time to read every page of comments in this thread, so if someone has already suggested what I'm about to, my apologies...

So if you have not, start by filing a complaint with your your State Attorney General or FTC. I'm not sure if you're located in the US, but if you are those would be important steps to take.

I live in Florida and when I cancelled my auto warranty the company was supposed to send me a refund within 30 days, but I could not even get someone to return my call, so I filed with the State AG and I had my money in a couple of weeks.

If you're in a European country, they should have some similar regulatory authority, but even if you're out of the US you can still file with the FTC because PayPal is headquartered in the US and you can also try reaching the California AG, they're all a bunch of leftists/socialists in California's government so they hate businesses by nature so you might find some gunho person that wants to take it to the big corporation...lol

One thing that also has me thinking you guys have a strong case is they waited in each case to wait to the last couple of days of their 180 period to take the money. If enough of you can prove they do it as a practice at the end of the period, then you may find a decent law firm willing to take it on a contingency, which basically means they'll do it for no money up front with a fee of 25-33% of what is recovered. No recovery, no loss on your end.

I see some serious punitive damages as well. Why? Because they are intentionally defrauding you by waiting to when the money is due to be unfrozen. If they claim you have violated their AUP, they're going to have an incredibly hard explaining why they waited to end of the 180 day reserve period to do something, they should have stopped you from selling in the first 30 days if they had they believed your product violated their AUP. Therefore profiting off your labor for free. And if all of you join together, you can demonstrate they defraud as a practice, not just some random account they did this on.

If you have contact info for your customers, find out if PayPal refunded them. If they didn't then they have no excuse for keeping the money from you. If they kept the profit off your labor, you could also go to your labor board in your state or country and explain you worked for free, they profited and did not refund anyone and kept the fruit of your labor.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

In the case of EU PayPal do any member have experience with which authorities to contact ? I am facing the same - AUP violation. It happened a few weeks ago now.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I'm not here to advertise or spam, so I'm not going to mention my company, but I will tell you I work in the merchant acquiring industry, if you're not familiar with the term, its the underwriting and issuing of merchant accounts. I work with technology that automates the underwriting process, so I'm intimately familiar with rules and regulations of Visa/MC.

As you may know PayPal is not a real merchant account, they're an aggregator of merchant transactions, but they can't violate Visa and Mastercard rules just because they're big. They don't get the final say if these transactions were made with Visa or MC on the behalf of these aggregated merchants, they have to follow the aggregator rules. They can't just keep money indefinitely outside of the 180 day period they promised because they the AUP was broken. There has to have been a valid reason to extend the period past the 6 months promised.

On legal side of the issue, an acceptable use policy is not a law, it's an agreement between PayPal and their merchants. It's contract law, they must provide the reason they say you broke the contract. It sounds like to me PayPal is banking on these people's inexperience and lack of knowing their rights.

And it doesn't matter if PayPal puts in their agreement you can't sue them, those get waived by courts on a regular basis, they can really only demand arbitration first, but your argument is on the lines of fraud, even then arbitration can be waived by the judge.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

by their terms of use yes, but it never happened in EU or UK so far (at least i never seen a case in UK or EU). I belive this happens only in ****hole countrys without law and order like USA.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Is selling face masks a violation of AUP? I can't find it anywhere in the AUP list. @mikeeef75 - useful information, thanks

Re: PayPal's damages caused by Acceptable Use Policy violation
 

We got some bad inner cities, but to claim the US as a whole does not have law and order is absurd. When I walk outside or down the street, I do not fear for my life. You can use anecdotal evidence of events, but when you look at the US on a per capita basis like using the world crime index, the US is nearly identical to France 47.02(US) 46.79(FR).