This is my complaint to BBB, I suggest everyone try this approach, along with sending a formal letter and threatening arbitration (if you are in the US and Canada, not sure about elsewhere. Good luck everyone and keep getting the word out about these crooks.
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # *****
Correspondence regarding this complaint will be emailed to : *****
Pleaseprint a copy of this for your records.
Filed on : March 5 2020
Filed by :
*****
Filed against :
PayPal, Inc.
3000 Hanover Street
Palo Alto CA 94304
Complaint Description:
Paypal illegally and arbitrarily seized my entire account balance of $2804.74 Paypal closed both my business and personal accounts for alleged violations of their rules. I followed their rules to the letter. I sold on ebay and none of the items I sold were in anyway prohibitied. Paypal never disclosed why they closed my accounts. Paypal has a monopoly on Ebay so when they closed my accounts I lost my livelihood, I was making $50,000-60,000 a year on ebay. When they froze my accounts they said funds would be held for 6 months then released. A few days before this happened my balance dissapeared, was seized for "damages". This is unfair and really is criminal, no other company does this, banks, credit card companies, only Paypal think they can get away with this; -Paypal mislead me to believe I would get my money after 180 days and then withdrawing a week before, this is deceptive practice and in Massachusetts against the law; Seized my money without any notice, with no reason given; the clause in your "Acceptable Use Policy that states you have a right to seize accounts for damages is buried in a 50,000 word document, is not outlined and therefore it is unreasonable to expect the average consumer to be made aware of this. These account seizures have recently started in late 2019 and at the time that I signed up for my account in 2008 this policy was never made clear and I never received any notice of it in subsequent years. I am not the only person this happened to, there are loads of complaints online:
https://www.aspkin.com/forums/paypal...violation.html
Account ID: *****
Your Desired Resolution:
I would like paypal to refund me the $2804.74 they stole from me. I would like them to reinstate my accounts so I can sell on ebay again.
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