 locked out of paypal account.
hey guys i really need your help, back in june i bought something for $800 with my paypal account that i never received. after i purchased a buyer from ebay opened a case and my paypal went negative $400 so about 2 weeks ago i was able to login i saw my negative balance and i was able to open the dispute for the $800 because i never got it. two weeks later i get an email regarding the paypal case saying the seller is going to refund but i cant login. So i call paypal and they said they sent my negative $400 balance to the inhouse paypal collections and put my account back to zero balance but locked me out. So my question is this what happens after i get my refund for $800? can i call paypal collections to take the $400 out of my account and to let me log back into my account or is it all game over and paypal will keep the rest of my money forever? Thanks!
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