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Old 11-24-2011
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Default Buyer sent two payments

A buyer gave PP two payments for the same item.
They requested a return of one of them so I did.
I didn't know you could do that without a money request or something.
How is that done?
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Old 11-24-2011
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If you saw this, to keep your customer happy and build brownie points (if they hadnt already noticed) click the refund button in PP?
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Old 11-24-2011
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Did you read my long drawn out second sentence!
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Old 11-24-2011
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To be honest with you its so poorly written its quite hard to understand what your asking..ive read it 5/6 times and still cant understand.
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Old 11-24-2011
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Quote:
Originally Posted by hdavey10 View Post
To be honest with you its so poorly written its quite hard to understand what your asking..ive read it 5/6 times and still cant understand.
What he is saying is that a buyer paid him twice by accident and they took the funds out of his account without sending him/her an email or something. He/she did not know paypal could do that.

Sad, but true paypal can do alot more. :(
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Old 11-24-2011
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I guess I'll try again. Buyer paid me twice. In PP there are two payments that are identical. Buyer emails me that they paid twice by mistake. I in turn refund one of the payments.

My question was: How can someone pay twice for the same PP transaction?

I didn't know you could do that over and over again.

I didn't get a money request for the second payment so I was asking how that is done.
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Old 11-24-2011
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possibly an error when processing payment - they thought it hadnt been successful at first, then paid again - (pressed the back button)?

or they paid via pp not throught eb?
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