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  #1  
Old 11-22-2011
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Question Notice: Your buyer tried to open a case. Please contact the buyer.

Why am I getting these emails 6 months later after the case has already been resolved? Is the buyer trying to open it again or its a system glitch?
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Old 11-22-2011
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It's not a glitch Fandango! Like I have said before Ebay is onto you. It is only a matter of time before you hear a knock on your door at 3am from the Ebay police
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Old 11-22-2011
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Ha Cardo is on top of this thread as I knew he would be - I was hoping to type but then *magically appearing* is Cardo's thread!
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Old 11-22-2011
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But I refunded the case 6 months ago. Why is it sending me this?
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Old 11-22-2011
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sure it is same buyer, might be another buyer who is out of time limit, they inform you of it but no case gets opened
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Old 11-22-2011
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Lol funny same ting just happened to me TODAY, on an item I sold in JUNE 2010 really??? Lol. I saw the email and laughed
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Old 11-22-2011
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Quote:
Originally Posted by Gman91189 View Post
Lol funny same ting just happened to me TODAY, on an item I sold in JUNE 2010 really??? Lol. I saw the email and laughed
I feel good that im not the only one. Thank you for coming to my rescue.
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Old 11-23-2011
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I spoke with ebay today and I had trouble getting through because of a glitch in their system sending people these emails and everyone was calling in. They have a recorded message apologizing for it when you call in.
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Old 11-23-2011
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I got those same emails as well lol.....
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Old 11-23-2011
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it was a glitch...

Dear ********:

Due to a technical issue, you may have received an email on November 17 or November 22, 2011 regarding a past eBay Buyer Protection case. This communication was sent in error—please disregard it. And please know that we've addressed the technical issue.

For accurate information about current or past case(s), visit the eBay Resolution Center.

With apologies for any inconvenience,

eBay
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Old 11-23-2011
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I just got the message. Thanks! Very relieved now and stop scaing me cardfelon - lol.
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Old 11-23-2011
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Cardo will do what needs to be done - he is mandated to do so...
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Old 11-23-2011
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It's gotta be a glitch. I got one of these too. It even said that the buyer tried to open a case on 06/12/2011 (whatever date about 6 months ago). Weird..
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Old 11-24-2011
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i got the same email from ebay saying it was a glitch
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Old 11-28-2011
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I got 2 of those and just deleted them as they were like ages old!
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