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Old 04-29-2012
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Default Buyer lost case but opens a chargeback with CC

Hi has anyone come across a complete blatant scammer, This guy bought 3 appliances from me around $59.00 each I uploaded tracking he received and left positive, this was a month ago, then he opens a case in PP saying non received on all items and I won all 3 cases as I had sufficient evidence that I sent to him and he received with tracking and receipt.
Now as of today he made a charge back with his credit card company and I got an email from PP saying -$59.00. So far only 1 of 3 he made a charge back for.

"The buyer in the transaction below has chosen to file a chargeback with his
card issuer. Because you have already won the claim for this transaction in
the PayPal Resolution Center, PayPal will deal directly with the card
issuer for you during their investigation of the chargeback and will cover
all costs involved.

We do this because we feel that our buyers and sellers are best served by
our impartial buyer complaint process in the PayPal Resolution Center
rather than by being subjected to multiple investigations into the same
transaction."

Do I need to worry about having to pay for this guys scam?
bill
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Old 04-29-2012
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Nope, PayPal have said they will sort it. Have they gone totally against what they've said and held the amount?
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Theres a case in my PP account but no money held. I'm only worried because i had a charge back last year and I uploaded the tracking but I still had to pay for it, but this time its slightly different because this buyer actually left postive feedback saying he received and the last time the buyer said that someone must have used his account because he did not purchase it.
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Old 04-29-2012
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Since you have done everything right and you have proof of delivery, you should be fine .

On the other hand, pp will most likely limit that buyer's account dine he filed a cc charge back. He shot himself in the foot
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Old 04-29-2012
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Sometimes, when people chargeback on PayPal, they also charge you a $25 fee to for the chargeback. It's like insult to injury; hopefully you'll have better luck than I've had!
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