Whoever just said that I was lucky to get my package back - I hope you're being sarcastic because I didn't lol...
Anyway, I provided them with some pretty good stuff in my defense.
It's been over 114 DAYS since the initial transaction took place. And if their credit card was supposedly used with "unauthorized access" then the BUYER should be proving that. I shouldn't have to prove anything, since the fact of whether I shipped it or not - isn't the problem here. The problem should be solved between the unauthorized buyer & the credit card holder - not me, the innocent seller who did my job perfectly and did nothing wrong.
Nevertheless, I provided them proof that I bought the shipping label through PayPal and that the address on the shipping label matches to the CONFIRMED address that the buyer had. I also provided an e-mail I found which was just a "notification" e-mail, telling me that I received a payment from this specific buyer (back in March). In that e-mail, it showed information such as his Confirmed address and also had something in green, saying that I was Eligible for Seller Protection.
I also told them in my defense that that this might be a case of buyer fraud and that I'd be willing to take this to ic3.gov (in association with the FBI) to further prove how wrong it would be if this transaction is reversed AND the buyer still gets to keep the item.
Last edited by mcmx; 07-21-2012 at 01:19 PM.
|