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Old 02-25-2014
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Default sold an ebook through sellfy and buyer did unathorized claim. what to do?

sold an ebook through sellfy and buyer did unathorized claim. what to do? the amount was only 9.99$.
my options are
- have shipped the item and I can provide proof that the item was shipped through an approved shipper to the address on the Transaction Details page
-----------------I can provide online tracking information.
-----------------I can upload or fax proof that the item was shipped.
-I have not shipped the item and I will refund the payment
-I have refunded the payment for this transaction.

what to do to win?
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Old 02-25-2014
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Default Re: sold an ebook through sellfy and buyer did unathorized claim. what to do?

Nothing, you sold an ebook. Unless you shipped the ebook on a cd and have tracking your pretty much up a river without a paddle.
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Default Re: sold an ebook through sellfy and buyer did unathorized claim. what to do?

Yea just take the loss, if it was not physically mailed you will lose
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Default Re: sold an ebook through sellfy and buyer did unathorized claim. what to do?

hard to prove any digitally transferred goods were received by someone
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Old 02-25-2014
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Default Re: sold an ebook through sellfy and buyer did unathorized claim. what to do?

does anyone use sellfy maybe they have receipts?
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