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  #1  
Old 04-05-2014
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Default Rude Paypal Customer Service

I've had a paypal account for over 4 years. It was very well established until i got greedy and dumb enough to make several more paypal using same IP. All my new Paypal is now permanently blocked and has over $600 on hold( Which i wont get until 180 days). But surprisingly Paypal never limited my old account which is 4 years old.

So i decided to call paypal to speak honestly of what i did and see if i could get my feet back on ebay being honest. Stealth account is the last thing i wanna do. So i called

Mike the customer rep: Can i have your first and last name ?
Me: Blah Blah
Mike: What can i do for you ?
Me: I've had sever paypal accounts and all the new one are permanently limited. I am sorry for what i did. I just had so many transaction coming in that i had to do it. I was wondering if you could look into my accounts and tell me if i would be able to start selling using my old paypal which you guys didnt blocked?
Mike: Tell you what ??
Me: I was wondering if i could start selling again ?
Mike: Listen you are no longer welcome to use our service. You have to find a different payment processor. Is there anything else ?( He was saying it like he is my dad)
Me: But you guys are holding a lot of my money that i need right now.
Mike: I am sorry . Is there anyhting else ?
Me: Nope have a good day

I dont know what they think of themselves but it seems like we are their puppets. Too much of a pride ! Now i have no choice but stealth.

Just thought i should share
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  #2  
Old 04-05-2014
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Default Re: Rude Paypal Customer Service

At least the bright side is that you'll get that money in 180 days or so..

And people wonder why Paypal has so many fraud issues.
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Old 04-05-2014
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Default Re: Rude Paypal Customer Service

I would have called about ONE account and asked exactly how you can get partial funds, full funds, etc... and then depending on how that went, gone on to the next account.

As for rude, imagine how many people and how the conversations go for the customer service reps? I have always got along great with the business center and know most by first name. Most are there to help you. Maybe my experience is rare or maybe it is the department.
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Old 04-05-2014
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Default Re: Rude Paypal Customer Service

Mike was your Dad as a rep of paypal.

Now you know paypal could care less about such calls.

Re-read over the forum. Where are the many posts talking about success with paypal changing their minds? Not many at all.

Take a deep breath. Start stealth. Avoid your past issues.

Good Luck.

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Old 04-05-2014
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Default Re: Rude Paypal Customer Service

@Askpaypal send them a message. Executive level support run that account
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