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Old 03-03-2009
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Default I'm in shock...Chargeback dispute in my favor

Just got the message below, supposely Paypal successfully dispute a chargeback against me. I contacted the guy when he file it and tried to satisfy him, so that is probably why when his CC company contacted him he let it slide. I don't believe Paypal actually did anything, but the guys CC company must have investigated and denied it.


"We are pleased to inform you that we have successfully disputed chargeback
case XXXX. The buyer's card issuer has decided in your favor
and within seven days you will receive reimbursement"
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Old 03-14-2009
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wow first time i heard of paypal doing this
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Old 03-14-2009
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If you followed their guidelines on chargebacks, you'll always see results like this
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Old 03-15-2009
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I 100% disagree with that..Guidlines mean nothing to paypal..I wonder what their success rate is for chargebacks

Which everyone knows they dont even ATTEMPT to fight.I've had chargebacks that were MORE than obviously from scammers laong with sufficient evidence.PayPal SAID the Card issuer denied the claim.My theory is that PayPal doesnt even send your evidence to the card issuer
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Old 03-15-2009
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Quote:
Originally Posted by yaw1800 View Post
If you followed their guidelines on chargebacks, you'll always see results like this
Bull****. Chargebacks work 90% of the time on tangible items, and 99% of the time on non-tangible items, no matter what guidelines are followed.
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Old 03-15-2009
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Quote:
Originally Posted by JamesYaBaoy View Post
I 100% disagree with that..Guidlines mean nothing to paypal..I wonder what their success rate is for chargebacks

Which everyone knows they dont even ATTEMPT to fight.I've had chargebacks that were MORE than obviously from scammers laong with sufficient evidence.PayPal SAID the Card issuer denied the claim.My theory is that PayPal doesnt even send your evidence to the card issuer
I agree with you. What incentive does PayPal have to come to your defense as a seller? All they get are the $ fees. They care more about keeping the buyers happy then the sellers. I'm sure if the amount is high enough they might raise a hand to help.

There's probably some equation they use to decide what level of help they'll be.
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Old 03-15-2009
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if you did everything correctly in their policy about shipping time, proof of shipping and so forth, they WILL decide in your favor...

Paypal isnt the greatest service in the worl but i do know that they honor their policies... eBay probably doesnt, but paypal does
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Old 03-15-2009
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Quote:
Originally Posted by foster View Post
There's probably some equation they use to decide what level of help they'll be.
Yes, the "equation" is their guidelines
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