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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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Old 08-15-2011
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Default Please contact DHL

i have 2 parcels sending from HK, there are from different supplier but unfortunately these parcels are on the same flight


It's unbranded GPS product, it's not counterfeit, the supplier has CE ROHS certificate, I have contacted DHL, I have been told there is nothing more they can do as it has been hold by uk customs. they will contact you if they need information from you. It has been hold by custom since last week, the details are below

I am really worried about that, do you have anyone experience the similar situation, what's the outcome at the end, please please give us some advice , thanks

9 Please contact DHL LONDON-HEATHROW - UK

8 Clearance processing complete at LONDON-HEATHROW - UK LONDON-HEATHROW - UK

7 Arrived at Sort Facility LONDON-HEATHROW - UK LONDON-HEATHROW - UK
6 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG

5 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG

4 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG

3 Departed Facility in HONG KONG - HONG KONG
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Old 09-04-2011
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Default

Quote:
Originally Posted by slimbob View Post
i have 2 parcels sending from HK, there are from different supplier but unfortunately these parcels are on the same flight


It's unbranded GPS product, it's not counterfeit, the supplier has CE ROHS certificate, I have contacted DHL, I have been told there is nothing more they can do as it has been hold by uk customs. they will contact you if they need information from you. It has been hold by custom since last week, the details are below

I am really worried about that, do you have anyone experience the similar situation, what's the outcome at the end, please please give us some advice , thanks

9 Please contact DHL LONDON-HEATHROW - UK

8 Clearance processing complete at LONDON-HEATHROW - UK LONDON-HEATHROW - UK

7 Arrived at Sort Facility LONDON-HEATHROW - UK LONDON-HEATHROW - UK
6 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG

5 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG

4 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG

3 Departed Facility in HONG KONG - HONG KONG
Since you didnt update us, im thinking that you received the parcel... Am i right?
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Old 09-04-2011
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Yeah what happened.? Unless you are locked up then we will have to wait.
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