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-   Shipping Talk (https://www.aspkin.com/forums/shipping-talk/)
-   -   Parcelforce repeated delays with goods (https://www.aspkin.com/forums/shipping-talk/36461-parcelforce-repeated-delays-goods.html)

carra 08-13-2012 01:46 AM

Any answers? Please see 3rd post above

got3n 08-13-2012 07:01 AM

I'm waiting for package from Poland and got tracking msg (parcelforce) :

12-08-2012 16:02 International Hub Awaiting Customs clearance
12-08-2012 16:01 International Hub Received in destination country
10-08-2012 10:15 WARSAW 3 (POLAND) Forwarded for export
09-08-2012 17:11 Delivery Agent - POLAND Collected from customer


Why it is in Customs? As far I know Poland is in EU so there should be no customs?

Regards

Forever_His 08-13-2012 07:33 AM

Help!
 
my parcel from china been in for 12 days is it delays due to olympics?

Here is the info given!



Parcel tracks:
Date Time Location Tracking Event
02-08-2012 13:31 International Hub Awaiting Customs clearance
02-08-2012 13:26 International Hub Received and processed
01-08-2012 13:27 International Hub Awaiting Customs clearance
01-08-2012 13:26 International Hub Received in destination country
28-07-2012 19:52 Delivery Agent - EMSEVT QINGDAO Forwarded for export
28-07-2012 18:30 Delivery Agent - CHINA Collected from customer


Some one help me as I'm new to this and want to know if Im going to recive it at all..

I'm scared to even order more off my wholesaler or others incase the same happens...

Ive even called up parcel force and said the ukba have it and once it's cleared it's going to come back to them and then sent out but still no reply it anything.. I've waited so long this had never happens before normally maximum it takes a week x

REPLIES nEEEDED ASAP THANKS

carra 08-13-2012 07:58 AM

there will be no charges if you have normal goods there. but if anything like cigarettes or so - there will be charges or they get seized.

got3n 08-13-2012 08:12 AM

What about electronics? Maybe you now how long it usually took?

carra 08-13-2012 01:53 PM

im nor sure, but logically - couple of days would do. if it is not lost and forgotten in some corner. i dont think there is what to worry about

carra 08-13-2012 02:07 PM

Hi again. Need help: anyone paid by paypal in July (1st weeks) in USD?
I need exchange rate for USD/GBP
For eg: 1 British Pound = 1.56857 US Dollars
Could you please check your paypal history details.
Thanks a lot!

Alessia 08-16-2012 04:40 PM

HELP!! parcelforce it's taking ages!
 
Hello,
here the situation of my parcel with parcelforce it says:
Date Time Location Tracking Event
09-08-2012 11:49 International Hub Received and processed
07-08-2012 19:29 International Hub Awaiting Customs clearance
07-08-2012 19:28 International Hub Received in destination country
05-08-2012 13:54 Delivery Agent - BEIJING - PTT Forwarded for export
04-08-2012 15:08 Delivery Agent - CHINA Collected from customer

but with ems says:
Date/Time Location Activity
2012-08-04 15:08:00 JINAN Posting
2012-08-04 15:16:16 JINAN Arrival at Sorting Center
2012-08-04 15:26:07 JINAN Despatch from Sorting Center
2012-08-05 09:36:42 BEIJING Arrival at Sorting Center
2012-08-05 13:54:27 BEIJING Despatch from Sorting Center
2012-08-07 19:28:00 UNITED KINGDOM COVENTRY PARCELFORCE Arrival at Sorting Center
2012-08-07 19:29:00 UNITED KINGDOM COVENTRY PARCELFORCE Handed over to Customs

I don't understand what happen but it's taking ages...you guys reccon it's being sized???
I phone parcelforce and they told me that it's with custom and can take up to 2 weeks!!!
:doh:

Minnies 08-17-2012 08:03 PM

Quote:

Originally Posted by Alessia (Post 368477)
Hello,
here the situation of my parcel with parcelforce it says:
Date Time Location Tracking Event
09-08-2012 11:49 International Hub Received and processed
07-08-2012 19:29 International Hub Awaiting Customs clearance
07-08-2012 19:28 International Hub Received in destination country
05-08-2012 13:54 Delivery Agent - BEIJING - PTT Forwarded for export
04-08-2012 15:08 Delivery Agent - CHINA Collected from customer

but with ems says:
Date/Time Location Activity
2012-08-04 15:08:00 JINAN Posting
2012-08-04 15:16:16 JINAN Arrival at Sorting Center
2012-08-04 15:26:07 JINAN Despatch from Sorting Center
2012-08-05 09:36:42 BEIJING Arrival at Sorting Center
2012-08-05 13:54:27 BEIJING Despatch from Sorting Center
2012-08-07 19:28:00 UNITED KINGDOM COVENTRY PARCELFORCE Arrival at Sorting Center
2012-08-07 19:29:00 UNITED KINGDOM COVENTRY PARCELFORCE Handed over to Customs

I don't understand what happen but it's taking ages...you guys reccon it's being sized???
I phone parcelforce and they told me that it's with custom and can take up to 2 weeks!!!
:doh:

Same here! Mine 3 parcels stuck to customs for over a week now, one of which same time on 09.08.12 showing Received and processed. One has moved to AWAITING CUSTOMS CHARGES on 16.08 and stuck again. What is going on? Got like 20 parcels from CN within last month and all gone smoothly. Any updates?

dburnside 08-21-2012 01:05 PM

EMS

17 Aug 201 UNITED KINGDOM COVENTRY PARCELFORCE Handed over to Customs
17 Aug 201 UNITED KINGDOM COVENTRY PARCELFORCE Arrival at Sorting Center

pforce

20-08-2012 11:32 International Hub Received and processed
17-08-2012 11:46 International Hub Awaiting Customs clearance
17-08-2012 11:45 International Hub Received in destination country


Made a silly mistake an sold items as soon as it landed in uk, doh, looks like this item will be held for at least a week or taken by customs grr

Minnies 08-22-2012 05:49 PM

Alessia, have you received your parcel yet? Mine still stuck on Received and prosessed on 09.08.2012. Its for 2 weeks like that now. Any happy endings recently? Got one after 3 weeks with £52 customs duty for items wort £38 :/ Paid that tho to avoid even more delays but just feel like they puting charges like loterry numbers, out of nowhere!

dburnside 08-23-2012 04:52 PM

mine is now at national hub, looks like no charges on it will find out tomorrow, pain in the a** having to wait this long, costing me money grrr

dburnside 08-24-2012 10:03 AM

Delivered no fees, obv still big backlOg at customs

biggesmalls 08-24-2012 01:45 PM

Your stuffs getting delayed because your suppliers dont know what there doing and by the sounds of it neither do you.

AJD 09-07-2012 05:19 AM

Quote:

Originally Posted by Ant (Post 354539)
im getting mine in 200g parcels no problems with ems just hefty shippin getting 6 at a time

Did you ever receive your original parcel though Ant?

AJD 09-07-2012 06:25 AM

Parcelforce / EMS delays
 
Hey guys...

Anyone else experiencing delays with EMS / Parcelforce? Had one stuck on "Received and processed" & "In progress" for a week now. Spoke to PF said they have 3 people working in customs. Doesn't sound like a lot for a company that handles 35,000 parcels per day. She said it could take 2 weeks!...

Anyone else experiencing the same??

strike5 09-13-2012 11:23 AM

alot packages in parcelfroce is stuck and seized , I order 15august and yesterday I check tracking number and is handed to customs , delivered . something is wrong with parcelforce..

sue 09-14-2012 09:05 AM

I also had another one of two parcels sent handed to customs! Seller again is re sending to mess will see what happens! They must be having a crack down on vero goods coming into the UK, will let you know if my next parcel:juggle: gets to me

strike5 09-14-2012 10:02 AM

Sue , how many kg and whats value write on the package ? You order new one for this same name and address ? is safety?

I use DHL now and check this company

sue 09-15-2012 02:57 AM

She only puts the value at 30usd and states they are soft toys! The parcels lately she is sending in small parcels of 5 hand bags, she says she won't send by dhl for some reason, think i need to find a new supplier when and if i receive the next parcel from her!the parcels have not been too heavy and they are being delivered to friends addresses and names as after the first parcel was siexed i was not sure if my name and address was black listed! Don't know what's happened with parcel force,just think maybe they are cracking down after seeing how much stuff is coming in since the London games!

strike5 09-16-2012 09:37 AM

Sue: You sure about blacklisted address ?

Id like try make new order for this same address but i change surname and name .

rsot 09-16-2012 04:39 PM

Best not to try - go for fresh - don`t think for a minute that Customs is that stupid

sue 09-17-2012 05:42 AM

I don't really want to take a chance just in case my address is black listed! My parcel is now at royal mail and out for delivery today so i don't know which courier she sent with!

On the tracking it was saying it was at jubilee mail centre then went to royal mail unread if parcel force!

Does anyone know? It got here alot quicker than usual!

Seems because of a stoopid buyer i may get my selling account shut now so i may be asking for help with how to set up a new account!

Had nothing but hassle with this buying and selling lately!!

strike5 09-17-2012 06:07 PM

so Sue when you parcel seized you dont sent new order for this same address ? because I dont habe option to change address i can change only surname,, and i dont know whats doing now , i dont receive still any letter for customs nothing

sue 09-18-2012 04:25 AM

I honestly don't know! Don't you have a friend that could take delivery for you?

I haven't had a letter from customs for one that got seized over 3 months ago! My seller re sent mine again but because so many have been seized she had it sent from a firm in London!!

I may contact this firm to see if they will supply me direct to avoid me going through all the stress of parcel force!

I was lucky that i found a good honest supplier off a Chinese site and it helped that she didn't get paid until i confirmed delivery!

Its soul destroying with all these parcels getting seized! Let us know if they get to you

Ebayorbust 09-18-2012 11:50 AM

Quote:

Originally Posted by sue (Post 377533)
I honestly don't know! Don't you have a friend that could take delivery for you? I haven't had a letter from customs for one that got siexed over 3 months ago! My seller re sent mine again but because so many have been seized she had it sent from a firm in London!! I may contact this firm to see if they will supply me direct to avoid me going through all the stress of parcel force! I was lucky that i found a good honest supplier off a Chinese site and it helped that she didn't get paid until i confirmed delivery! Its soul destroying with all these parcels getting seized! Let us know if they get to you

If you stop importing counterfeit goods you'll find all your shipments will get through. ;)

Soul destroying is it? What a shame.

strike5 09-18-2012 04:54 PM

Sue , tell me something about this Firm :

"My seller re sent mine again but because so many have been seized she had it sent from a firm in London!!"

I lost 2 packages last time and one now have charges 40pound:mad2:

libbo 10-11-2012 09:14 AM

Hi new here.....received this on two parcels sent over. to two different addresses. how will the status change if they are seized?
Thanks guys.......

10-10-2012 11:00 International Hub Awaiting Customs clearance
10-10-2012 10:37 International Hub Received and processed
08-10-2012 21:47 International Hub Awaiting Customs clearance
08-10-2012 21:46 International Hub Received in destination country
05-10-2012 23:13 Delivery Agent - SHANGHAI - PTT Forwarded for export
05-10-2012 18:11 Delivery Agent - CHINA Collected from customer

guttix 10-12-2012 07:16 PM

Did my Items get lost?

guttix 10-12-2012 07:24 PM

Hi Quick Question

my items have been sitting there since OCt.3rd and No movement. Please advise?



Inbound Out of Customs

Your item cleared United States Customs at 12:06 pm on October 03, 2012. Information, if available, is updated periodically throughout the day. Please check again later.

it has been over 10 days
Does this mean I am Screwed????

yotano211 10-12-2012 08:50 PM

Quote:

Originally Posted by guttix (Post 383480)
Did my Items get lost?

I would call your delivery company for any update. They will know what happened, not some forum.

guttix 10-14-2012 09:59 PM

And Still No package Or Update!
I belive it was Lost! I am Out 750.00 ....Ouch!

libbo 10-16-2012 04:37 AM

hi guys has anyone got a parcelforce tel no so i can pay my vat. Or do I wait for the letter from Parcelforce to arrive?
Thanks

metrogirl78 10-20-2012 06:12 AM

Hi can anyone tell me what I need to do? my package status on the parcelforce website is as below:

20-10-2012 07:56 International Hub Awaiting Customs Charging
17-10-2012 14:58 International Hub Awaiting Customs clearance
17-10-2012 14:51 International Hub Received and processed
16-10-2012 14:42 International Hub Awaiting Customs clearance
16-10-2012 14:41 International Hub Received in destination country
13-10-2012 00:01 Delivery Agent - GUANGZHOU - PTT Forwarded for export
09-10-2012 22:10 Delivery Agent - GUANGZHOU - PTT Forwarded for export
08-10-2012 09:25 Delivery Agent - CHINA Collected from customer

this is the first time I have ordered anything from china :( would appreciate any help or advice.

Thanks

GreenBean 10-20-2012 07:16 AM

@metrogirl78

Get your wallet ready. Appears you are going to have some charges to pay to have the items released.

:pop2:

metrogirl78 10-20-2012 07:57 AM

oh now
 
greenbean- any idea how much that will be? also how will they let me know the what the charges are? Should I call Parcelforce myself?

Hubber 10-20-2012 05:29 PM

Quote:

Originally Posted by metrogirl78 (Post 385591)
greenbean- any idea how much that will be? also how will they let me know the what the charges are? Should I call Parcelforce myself?

@Metrogirl78 Usually around £40-55 for me

GreenBean 10-20-2012 05:48 PM

IF goods are being imported AND duties end up being payable, re-examine your business plan.

Your seller is not doing the correct thing and costing you money if they are under-declaring the true value of the goods. This is the usual reason for seizures by Customs

:pop2:

libbo 10-21-2012 06:23 AM

Hi one parcel has arrived but other is still showing

10-10-2012 11:00 International Hub Awaiting Customs clearance
10-10-2012 10:37 International Hub Received and processed
08-10-2012 21:47 International Hub Awaiting Customs clearance
08-10-2012 21:46 International Hub Received in destination country
05-10-2012 23:13 Delivery Agent - SHANGHAI - PTT Forwarded for export
05-10-2012 18:11 Delivery Agent - CHINA Collected from customer

seems like a long time now.........it is vero.

metrogirl78 10-21-2012 04:00 PM

So should I call parcelforce myself? and the sender has said family gift on the package. Im never buying anything from China again :(((((


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