Ems shipping advice plz

bid2buy · #1 03-17-2014

Hi there,

Got a package coming in and its been in Customs since the 10/03/14 (now 17/03/14) and it says on the tracking information Handed over to Customs 3 times.

Should i start worrying or is it normal for it to be stuck for at least a week?

I usually use DHL and never had a problem but i've found a new supplier recently and they only use EMS (only ordered a sample so thought EMS would be fine)

Any knowledge on this?

Thanks in advance!

rsot · #2 03-17-2014

1 week is a bit long - contact the shipping company with tracking number for more details and speak to your seller

GreenBean · #3 03-17-2014

Quote:

Originally Posted by bid2buy

Hi there,

Should i start worrying or is it normal for it to be stuck for at least a week?

I usually use DHL and never had a problem but i've found a new supplier recently and they only use EMS (only ordered a sample so thought EMS would be fine)

Any knowledge on this?

Thanks in advance!

EMS are slow at the best of times. You could even expect longer delays with them.

Quite a few UK users who actively deal with EMS have mentioned this in other threads.