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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #89  
Old 09-23-2014
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Default Re: DHL package delay in Hong Kong

Mines still stuck on shipment information received. It was shipped on the 17th. My supplier said "it will update within 48hours sorry this time china custom check so strict so it delay hope you can understanding it thanks!"
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  #90  
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Default Re: DHL package delay in Hong Kong

Quote:
Originally Posted by natbabes View Post
Mines still stuck on shipment information received. It was shipped on the 17th. My supplier said "it will update within 48hours sorry this time china custom check so strict so it delay hope you can understanding it thanks!"
Similar to what my supplier has said... i guess all we can do is wait.
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  #91  
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Default Re: DHL package delay in Hong Kong

Here is a response I got from my trading agent in Shenzhen,

Shipping crisis at Shenzhen to hong kong is very serious. The central goverment sent a team to Shenzhen customs and found a lot of smug and bribery cases was also found with more than 300 customs official involved in. Due to the goods both is have relation with intellectual property , so they are only could be shipped by hong kong Dhl. But Shenzhen customs now is strictly check each parcel to hong kong and it will hold the goods once it was Found any wrong with the goods. So I have to stop the shipment until the situation goes better!
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  #92  
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Default Re: DHL package delay in Hong Kong

Yeah apparently he rang DHL & my tracking should update in 48 hours. At least we know everyone else is having the same problem & it isn't just our supplier telling fibs haha!
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  #93  
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Default Re: DHL package delay in Hong Kong

I hope this all goes back to normal soon. doh... i would of purchased more stock if i knew this was coming and now i am losing almost £1000 a day in sales. I feel sick.
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  #94  
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Default Re: DHL package delay in Hong Kong

It will all go back to normal in the next few days I'm sure all these delays can't last forever! Keep me updated as to what your tracking says x
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  #95  
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Default Re: DHL package delay in Hong Kong

Quote:
Originally Posted by natbabes View Post
It will all go back to normal in the next few days I'm sure all these delays can't last forever! Keep me updated as to what your tracking says x
will do nat! x
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  #96  
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Default Re: DHL package delay in Hong Kong

Have the same problem. Dont forget that from oct 1 to 5 th is national China festival, so buy, buy, buy it's just a remember.
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  #97  
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Default Re: DHL package delay in Hong Kong

Update from my supplier:

"Hi xxx, this morning DHL agency told us that packages picked at 12th Sep already pass the port of customs.
We estimate there must be update within this week.,

Best regards,. xxx"

Looks like the wait will end soon. Let's keep our fingers crossed
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  #98  
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Default Re: DHL package delay in Hong Kong

So just to check only DHL are effected? Got a EMS parcel coming but was only shipped on the 20/9
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  #99  
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Default Re: DHL package delay in Hong Kong

Quote:
Originally Posted by CCJay View Post
So just to check only DHL are effected? Got a EMS parcel coming but was only shipped on the 20/9
Yes just DHL as far as I'm aware.
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  #100  
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Default Re: DHL package delay in Hong Kong

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Originally Posted by SydneyAu View Post
Same issue! so looking for alternative temporarily! is FedEx suffering the delay as well? Does anyone know?
I have been experiencing the same thing. I believe UPS is not having as long delays as DHL maybe you could try them out. My package shipped" 9/18 but only today has shown progress. Also another package from 9/18 has just started showing progress today via UPS. Hope this helps, good luck!
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  #101  
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Default Re: DHL package delay in Hong Kong

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Originally Posted by Fredonomics View Post
I have been experiencing the same thing. I believe UPS is not having as long delays as DHL maybe you could try them out. My package shipped" 9/18 but only today has shown progress. Also another package from 9/18 has just started showing progress today via UPS. Hope this helps, good luck!
Thanks will have a look!haven't tried UPS to Australia yet. I'm being suggested EMS. I think FedEx uses HK port too! In the past EMS hasn't really been "express"!
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  #102  
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Default Re: DHL package delay in Hong Kong

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Originally Posted by SydneyAu View Post
Thanks will have a look!haven't tried UPS to Australia yet. I'm being suggested EMS. I think FedEx uses HK port too! In the past EMS hasn't really been "express"!
EMS is slow, but reliable.
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  #103  
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Default Re: DHL package delay in Hong Kong

My parcel was send on 18th and the tracking number hasn't showed any update yet.
It is really frustrating.
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  #104  
Old 09-24-2014
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Default Re: DHL package delay in Hong Kong

Quote:
Originally Posted by xShevaa7x View Post
EMS is slow, but reliable.
Preferred method to Canada as well
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  #105  
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Default Re: DHL package delay in Hong Kong

There aren't updates for me...Today the two parcels of 12 September are still stuck on "Shipment information received"...
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  #106  
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Default Re: DHL package delay in Hong Kong

Mine from the 17th is still stuck on shipment information received. It's getting annoying now but I suppose there's nothing we can do but wait.
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  #107  
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Default Re: DHL package delay in Hong Kong

Just been told by my seller that it will be another 2-3 days before movement my packages were shipped on the 13th
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  #108  
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Default Re: DHL package delay in Hong Kong

Same as nothing from shipment received on 20th. ffs
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  #109  
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Default Re: DHL package delay in Hong Kong

spoke to my supplier and he has told me today that,

"DHl are negotiating with the government" and there will be an outcome tomorrow. If its ok, then shipments will return to normal if they dont come to a solution then delays could last and packages sent with batteries could be checked one by one until December....

I have to face the consequences that I went on vacation and was forced to dropship several packages, which i am now suffering for!

Hope it returns to normal guys! good luck everyone!
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  #110  
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Default Re: DHL package delay in Hong Kong

Mine does :/

I really hope that they will come to an agreement. 3 months wait is unacceptable.
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