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#463
10-15-2014
| | Junior Member | | Join Date: Oct 2014
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Activity: 0% Longevity: 60% | |  Re: DHL package delay in Hong Kong
Quote:
Originally Posted by George5  Hi, has anyone same problem as i have? Everyday DHL update status on my package but it is alway the same "Clearance event". In few hours there will ne next clearance event and i still dont know what is going on.  | I am have the same issue as yours... status update time is same for you item and mine
Wednesday, October 15, 2014
11 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 19:35
Tuesday, October 14, 2014
10 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 19:03
Monday, October 13, 2014
9 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 17:47
Sunday, October 12, 2014
8 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 16:26
Saturday, October 11, 2014
7 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 17:59
Friday, October 10, 2014
6 Processed at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 16:17
5 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 08:06
4 Arrived at Sort Facility SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 08:01
3 Departed Facility in FUJIAN PROVINCE - CHINA, PEOPLES REPUBLIC FUJIAN PROVINCE - CHINA, PEOPLES REPUBLIC 00:43
Thursday, October 09, 2014
2 Processed at FUJIAN PROVINCE - CHINA, PEOPLES REPUBLIC FUJIAN PROVINCE - CHINA, PEOPLES REPUBLIC 20:33
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#464
10-16-2014
| | Junior Member | | Join Date: Oct 2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by credit64 I am have the same issue as yours... status update time is same for you item and mine..... | Clearance event have exactly the same time as mine so i think that we got package in same container.
What your supplier says about it?
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#465
10-16-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by Univerzal Yes most Times its being transported locally by courier service. Yes shipment info recived can be there for a few days sometimes, some couriers are cheaper for the suppliers but often the cheapest couriers only delivers to dhl 1-2 times a week.
Noticeable is that many couriers doesnt work on weekends or holidays but dhl work 24/7 365d/y | Another thing I forgot to ask. Does the shipment information received status do expire? I mean I have an DHL posted from Sept. 13 and I didn't bother the seller anymore coz she resent me another item via EMS. But I still track the one from DHL and still it does have the shipment info received. What will happen to the parcel? And how the status will end?
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#466
10-16-2014
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Activity: 0% Longevity: 81% | | Re: DHL package delay in Hong Kong
My package was shipped via DHL on the 14th & still shows shipment information received on the tracking. It's only been 2 days though but it is usually picked up by now. My supplier said it should update within 48 hours. I really hope all these delays are over but my supplier reckons the delay will go on this year. Great. Even more annoying when the package you're waiting for is only a small order.
Last edited by natbabes; 10-16-2014 at 05:30 AM.
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#467
10-16-2014
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Posts: 243
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Activity: 0% Longevity: 81% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by credit64 I am have the same issue as yours... status update time is same for you item and mine
Wednesday, October 15, 2014
11 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 19:35
Tuesday, October 14, 2014
10 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 19:03
Monday, October 13, 2014
9 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 17:47
Sunday, October 12, 2014
8 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 16:26
Saturday, October 11, 2014
7 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 17:59
Friday, October 10, 2014
6 Processed at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 16:17
5 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 08:06
4 Arrived at Sort Facility SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 08:01
3 Departed Facility in FUJIAN PROVINCE - CHINA, PEOPLES REPUBLIC FUJIAN PROVINCE - CHINA, PEOPLES REPUBLIC 00:43
Thursday, October 09, 2014
2 Processed at FUJIAN PROVINCE - CHINA, PEOPLES REPUBLIC FUJIAN PROVINCE - CHINA, PEOPLES REPUBLIC 20:33 | Clearance event usually means the package is pending completion of customs inspection. Is it a large package?
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#468
10-16-2014
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Activity: 0% Longevity: 82% | | Re: DHL package delay in Hong Kong
I got advised yesterday to use fedex rather than DHL as it'll be faster
Ive never used fedex is it any good?
May think of using it in future over DHL whilst this shipping issue goes on
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#469
10-16-2014
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Activity: 0% Longevity: 81% | | Re: DHL package delay in Hong Kong
My package has now been picked up & processed at Hong Kong  was shipped on the 14th.
& my supplier just said fedex isn't safe for some reason. I asked her about FedEx after what you've just asked. Was it your supplier who advised?
Last edited by natbabes; 10-16-2014 at 09:17 AM.
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#470
10-16-2014
|  | Executive [VIP] | | Join Date: Apr 2010
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Activity: 0% Longevity: 83% | | Re: DHL package delay in Hong Kong
My EMS shipment finally arrived. Oddly the tracking was invalid on the Parcelfroce site.
They're getting through so just sit tight.
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#471
10-16-2014
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Activity: 0% Longevity: 83% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by agent-x I got advised yesterday to use fedex rather than DHL as it'll be faster
Ive never used fedex is it any good?
May think of using it in future over DHL whilst this shipping issue goes on | I'm not a fan of FedEX (always seem to take longer in customs than DHL for me). I will be using it if the delays with DHL continue.
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#472
10-16-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Same problem here, sent on the 8th:
Thursday, October 16, 2014 Location Time Pieces
12 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 20:25
1 Pieces
Wednesday, October 15, 2014 Location Time Pieces
11 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 19:35
1 Pieces
Tuesday, October 14, 2014 Location Time Pieces
10 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 19:03
1 Pieces
Monday, October 13, 2014 Location Time Pieces
9 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 17:47
1 Pieces
Sunday, October 12, 2014 Location Time Pieces
8 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 16:26
1 Pieces
Saturday, October 11, 2014 Location Time Pieces
7 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 17:58
1 Pieces
Friday, October 10, 2014 Location Time Pieces
6 Processed at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 16:16
1 Pieces
5 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 08:05
1 Pieces
4 Arrived at Sort Facility SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 08:00
1 Pieces
Thursday, October 09, 2014 Location Time Pieces
3 Departed Facility in ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC 21:53
1 Pieces
2 Processed at ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC 18:18
1 Pieces
1 Shipment picked up ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC 16:45
1 Pieces  | |
#473
10-16-2014
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Posts: 10
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by George5 Clearance event have exactly the same time as mine so i think that we got package in same container.
What your supplier says about it? | Supplier contacted DHL few time in last few days. DHL support says they cannot do anything about it as custom started checking 90% of packages. Which might take 7 - 15 days  | |
#474
10-16-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by natbabes Clearance event usually means the package is pending completion of customs inspection. Is it a large package? | Not it is small package 30 items ... clothing
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#475
10-16-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by forummember My EMS shipment finally arrived. Oddly the tracking was invalid on the Parcelfroce site.
They're getting through so just sit tight. | Was tracking updated on the ems site?
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#476
10-16-2014
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Activity: 0% Longevity: 63% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by CCJay Was tracking updated on the ems site? | Is your still on the same stage? Mine is and hasn't moved. The packaged resent went to that stage today, so hopefully it updates before the weekend otherwise I will be worried both are stuck.
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#477
10-16-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
No mine still stuck, was told 5-7 days for an update. They not resending it so reordered it and sending it next few days. If my first order not here by end of next week, or moving then will dispute the order and get my money back.
I have had DHL orders and they seem back to normal now.
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#478
10-16-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by George5 Hi, has anyone same problem as i have? Everyday DHL update status on my package but it is alway the same "Clearance event". In few hours there will ne next clearance event and i still dont know what is going on. | Exactly the same here
Thursday, October 16, 2014 Location Time Pieces
12 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 20:25
1 Pieces
Wednesday, October 15, 2014 Location Time Pieces
11 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 19:35
1 Pieces
Tuesday, October 14, 2014 Location Time Pieces
10 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 19:03
1 Pieces
Monday, October 13, 2014 Location Time Pieces
9 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 17:47
1 Pieces
Sunday, October 12, 2014 Location Time Pieces
8 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 16:26
1 Pieces
Saturday, October 11, 2014 Location Time Pieces
7 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 17:58
1 Pieces
Friday, October 10, 2014 Location Time Pieces
6 Processed at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 16:16
1 Pieces
5 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 08:05
1 Pieces
4 Arrived at Sort Facility SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 08:00
1 Pieces
Thursday, October 09, 2014 Location Time Pieces
3 Departed Facility in ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC 21:53
1 Pieces
2 Processed at ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC 18:18
1 Pieces
1 Shipment picked up ZHUJIANG DELTA AREA - CHINA, PEOPLES REPUBLIC
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#479
10-17-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by credit64 Supplier contacted DHL few time in last few days. DHL support says they cannot do anything about it as custom started checking 90% of packages. Which might take 7 - 15 days | That is unacceptable!
My supplier always say 48 hours, but i dont believe him.
Has anyone of you experience if Chinese customs officials are working weekends?
Thank you for information
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#480
10-17-2014
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Activity: 100% Longevity: 85% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by ameliavega27 Another thing I forgot to ask. Does the shipment information received status do expire? I mean I have an DHL posted from Sept. 13 and I didn't bother the seller anymore coz she resent me another item via EMS. But I still track the one from DHL and still it does have the shipment info received. What will happen to the parcel? And how the status will end? | Why don't you contact DHL and fine out?
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#481
10-17-2014
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Activity: 100% Longevity: 85% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by George5 That is unacceptable!
My supplier always say 48 hours, but i dont believe him.
Has anyone of you experience if Chinese customs officials are working weekends?
Thank you for information | Perhaps Saturday but not Sunday in all likelihood
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#482
10-17-2014
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Activity: 0% Longevity: 70% | | Re: DHL package delay in Hong Kong
Quote:
Originally Posted by ameliavega27 Another thing I forgot to ask. Does the shipment information received status do expire? I mean I have an DHL posted from Sept. 13 and I didn't bother the seller anymore coz she resent me another item via EMS. But I still track the one from DHL and still it does have the shipment info received. What will happen to the parcel? And how the status will end? | Yes it does expire, i just heard some packages still have delays but i dont know what to expect just yet, official vwrsion is that everyrhings back to normal but i also have a dhl hk order wich seems to be slow.
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#483
10-17-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
Mine DHL order this week was picked up Wednesday in HK and out for delivery today so looks like DHL is back to normal.
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#484
10-17-2014
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Activity: 0% Longevity: 60% | | Re: DHL package delay in Hong Kong
My package has been updated today, but i still dont know what does it mean. If goods is free now and can flight to europe.  |
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