DHL package delay in Hong Kong

deebee80 · #**243** 09-27-2014

I think yours will probably be picked up on Monday Nat, if it does not i would be very surprised then i would deffo see about getting them to resend.

natbabes · #**244** 09-27-2014

My supplier said if I don't receive the package she will give me a full refund. Wonder when all this will end :(

DHL have also allegedly told her if the package is in HongKong which mine currently is, they will ship before china holiday. Here's hoping..

forummember · #**245** 09-27-2014

All mine are moving now.

Have a parcel with EMS too (first time in years) and that has left without any issues also.

bumbum520 · #**246** 09-27-2014

Quote:

Originally Posted by natbabes

I've told my supplier if the tracking doesn't change at all in the next 3-5 days I want a refund & ill re order again. It seems orders placed in the last few days are moving.

I've always ordered off this supplier & I do trust them. It's just getting annoying being told to wait another 1-2 days.

You can decide as you want, but, be sure is not fault of your supplier.
He cant refund money because in this case, you will receive 2 times the parcel.
I understand you, and i am in the same situation, but nothing can do.
If DHL dont declare the tarcel as LOST, they will not refund money.
I sent a parcel on 2. On 12, DHL say the parcel is lost and allow to buy again the goods. On 14th, they found the parcel and now, they will not refund the money i waste for replace the goods....

natbabes · #**247** 09-27-2014

Quote:

Originally Posted by forummember

All mine are moving now.

Have a parcel with EMS too (first time in years) and that has left without any issues also.

What date was the parcels shipped?

forummember · #**248** 09-27-2014

Quote:

Originally Posted by natbabes

What date was the parcels shipped?

Two on the 16th. One on the 17th.

forummember · #**249** 09-27-2014

Quote:

Originally Posted by natbabes

My supplier said if I don't receive the package she will give me a full refund. Wonder when all this will end :(

DHL have also allegedly told her if the package is in HongKong which mine currently is, they will ship before china holiday. Here's hoping..

I've been told they are trying to make sure all parcels leave before Monday. Fingers crossed for you.

rsot · #**250** 09-27-2014

Welcome back forummember - where you been hiding?

/back to topic - just a pause

natbabes · #**251** 09-27-2014

Quote:

Originally Posted by forummember

Two on the 16th. One on the 17th.

Mine was shipped on the 17th so hopefully I see some movement over the next couple of days. It's only a small order as well which makes waiting even more frustrating.

natbabes · #**252** 09-27-2014

Quote:

Originally Posted by bumbum520

You can decide as you want, but, be sure is not fault of your supplier.
He cant refund money because in this case, you will receive 2 times the parcel.
I understand you, and i am in the same situation, but nothing can do.
If DHL dont declare the tarcel as LOST, they will not refund money.
I sent a parcel on 2. On 12, DHL say the parcel is lost and allow to buy again the goods. On 14th, they found the parcel and now, they will not refund the money i waste for replace the goods....

Yeah I understand what you're saying.

Connections · #**253** 09-27-2014

My parcel from 18th has just been moved :D thanks god

Only lay · #**254** 09-27-2014

Quote:

Originally Posted by natbabes

Any update on your tracking hun? What's your supplier saying?

My seller just told me its held up in customs so they're going to cancel the order and send me another package. I hope that at least goes through.

forummember · #**255** 09-27-2014

Quote:

Originally Posted by rsot

Welcome back forummember - where you been hiding?

/back to topic - just a pause

Thank you!

I've been here but extremely busy over the last year.

WJC05 · #**256** 09-27-2014

Anyone else still stuck? Had a shipment from the 16th still showing Shipment Information Received.

badermq · #**257** 09-27-2014

Quote:

Originally Posted by WJC05

Anyone else still stuck? Had a shipment from the 16th still showing Shipment Information Received.

same here , but mine from 19th

Foreveryoung789 · #**258** 09-27-2014

I'm happy that there are some new positive news and there is really some movement.

fred615 · #**259** 09-27-2014

8 packages from September 11 are stuck somewhere at HK customs. All i can see is Shipment Information Received.

Quote:

Originally Posted by WJC05

Anyone else still stuck? Had a shipment from the 16th still showing Shipment Information Received.

Rajbear97 · #**260** 09-27-2014

I have a shipment still stuck on shipment information received since the 17th.

bumbum520 · #**261** 09-27-2014

Just now, DHL agent inform me the calendar for delivery.
1 to 5 will not collect goods.
Start again 6-7 and for 8th all DHL deals will be normal as before.

My parcel of 23, already on the way. Start fly from HK

PARCELS OF 17 and 18 still stucked.

khanxyz0z · #**262** 09-27-2014

My supplier shipped last week and today it's in Ohio, it was in customs but it was through Shenzhen, he knew what was going on in hk customs
so he choose that route, plus he paid extra to the shipping company to make sure there are no delays from customs either.
Items were a bit risky as well.

Best of luck to other community members

It's always better to buy from a supplier who is well experienced from years of practice, keep in mind their prices are a bit higher from market, but it's the price you pay to go to sleep at night

Rajbear97 · #**263** 09-27-2014

Anybody have good and well known suppliers for iPhone parts in hong Kong ?

247scrooge · #**264** 09-28-2014

Its g8 to get it out of hk after 3weeks now sitting on a f**king run way in (England) my supplier wreckens it 7-10 days before this is fixed. Yes she was spot one her movement times .
hope this helps peps if you got stuff that you don't like sitting to long don't worry it still coming through