DHL package delay in Hong Kong

[Lithuania]

Finally, at least one!



On 17th still stuck, on 20th picked up. Maybe i have to contact my suplier and say that he resend package which was send out on 17th?

[MikeGod]

Hooray, hooray, the package is sent 19 September 2014 and today prepared in honkkong

[rsot]

@Lithuania, good to contact your supplier and get an update

[natbabes]

Mines still stuck on shipment information received from the 17th. I've asked my supplier could she pick up the parcel & resend it.

She put "yes friend, today I urgent dhl. and now is china national days. i think I resend to you by EMS after holiday ok?"

Then after that she put "now dhl too strict can't ship out, we can just check new message after china national days, now all package we ship by EMS"

She then said "I think DHL will normal after holiday. DHL can't always have problem, just strict a little"

Seems like some on here are getting movement with DHL though if its been ordered quite recently. To say I'm confused is an understatement!

[bumbum520]

Originally Posted by Lithuania

Finally, at least one!



On 17th still stuck, on 20th picked up. Maybe i have to contact my suplier and say that he resend package which was send out on 17th?

Better wait.
This morning i have stucked 17 and 18
Now, 17th already on the way
mean they are moving even Sunday.

[bumbum520]

Originally Posted by natbabes

Mines still stuck on shipment information received from the 17th. I've asked my supplier could she pick up the parcel & resend it.

She put "yes friend, today I urgent dhl. and now is china national days. i think I resend to you by EMS after holiday ok?"

Then after that she put "now dhl too strict can't ship out, we can just check new message after china national days, now all package we ship by EMS"

She then said "I think DHL will normal after holiday. DHL can't always have problem, just strict a little"

Seems like some on here are getting movement with DHL though if its been ordered quite recently. To say I'm confused is an understatement!

Just wait a little more. Your supplier dot bring you right news.
All is moving now, and DHL said on 8th all will be normal again. But while, they are working to take out all before 30th. and will re-start on 6th after holiday.
Be patient

[natbabes]

Originally Posted by bumbum520

Just wait a little more. Your supplier dot bring you right news.
All is moving now, and DHL said on 8th all will be normal again. But while, they are working to take out all before 30th. and will re-start on 6th after holiday.
Be patient

I am being patient thanks. Its been nearly 2 weeks. I just have the right to ask for an update when it's my money! I trust my supplier 100%, I'm just keeping everyone updated!

[natbabes]

Thanks honey.

Yes I do trust my supplier. I have ordered off them a lot & i have never had a problem. I just like to be updated as to what's going on that's all which is understandable thanks for your help!

[badermq]

Originally Posted by bumbum520

Of course you have the right. I just try to make you calm and continue trusting your supplier. All will be solved soon.

If you or someone need my help, will be my pleasure

Hi bumbum520,

It will be nice of you if you can tell us what's the best shipping method right now to avoid the delay

Thanks

[bumbum520]

Originally Posted by badermq

Hi bumbum520,

It will be nice of you if you can tell us what's the best shipping method right now to avoid the delay

Thanks

Hi.
Because China National Day is on wednesday 1st, and any Agent will work till 6th, just can send tomorrow 29th if want send before holiday.
What happen?...Because this days, all deliverys in China was stucked, the posibility of a parcel sent on 29th, for arrive HK and start, is really very little.

I suggest you, wait for send next monday 6th. Send on 29th, is just a risk for lost the parcel or just go to a warehouse till 6th o more.

I understand your situation, but, I am also envolved in this problem, and looking the things very close, I decide bring vacation to my workers till next sunday. No sense to buy if can not send or send under big risk.
Jusr sau sorry to clients and invite to read news about the problem. I also hope they understand. Nothing more to do.

For me, DHL and UPS are the most fast and acceptable price and service.
EMS work in some countries with Post Office, and it make delay the delivery.

[aleen]

1 arrived yesterday.4 parcels are still stuck, 2 were sent on 26th sept, other 2 were sent 15 September and 24th September. :(

[adam1114]

My package sent 13-14.09 from China by HK DHL already in Germany, will get it tomorrow.

[deebee80]

One of my shipments from 24th hit Germany today be in the country tomorrow. Other from 20th still info received.

[Losing Money]

Originally Posted by adam1114

My package sent 13-14.09 from China by HK DHL already in Germany, will get it tomorrow.

Same as yourself 13th information received and in Leipzig today finally, hope they sort this situation out and get back running the way they were before.

[badermq]

Originally Posted by bumbum520

Hi.
Because China National Day is on wednesday 1st, and any Agent will work till 6th, just can send tomorrow 29th if want send before holiday.
What happen?...Because this days, all deliverys in China was stucked, the posibility of a parcel sent on 29th, for arrive HK and start, is really very little.

I suggest you, wait for send next monday 6th. Send on 29th, is just a risk for lost the parcel or just go to a warehouse till 6th o more.

I understand your situation, but, I am also envolved in this problem, and looking the things very close, I decide bring vacation to my workers till next sunday. No sense to buy if can not send or send under big risk.
Jusr sau sorry to clients and invite to read news about the problem. I also hope they understand. Nothing more to do.

For me, DHL and UPS are the most fast and acceptable price and service.
EMS work in some countries with Post Office, and it make delay the delivery.

Thanks for the info , it seems you care about your customers.
So..what do you sell ? where are you located in china ? i been to shenzen this year and i love it, planning to go there again

[Nonamalu]

My package was send on september 12! Until yesterday no movement.

Today I received a new tracking number from him, just checked and DHL Hong Kong received it yesterday and today it's already in Amsterdam!!! Tomorrow it will be delivered.

[ameliavega27]

Mine is shipped on the 13th with no movement until today, but it changed the date to 28th. Same tracking number and still shipment information received. Do you have any idea what happened?

[bumbum520]

Originally Posted by ameliavega27

Mine is shipped on the 13th with no movement until today, but it changed the date to 28th. Same tracking number and still shipment information received. Do you have any idea what happened?

Mean will start soon. Its ready for pass inspection and cross to Hong Kong.
Hope will pass before tomorrow, or will be delayed 5 days more because Chinese Holiday

[Only lay]

My first package from 13th is still in clearance delay so after my seller resending a new package, dhl has processed it and it should be delivered by tuesday.

[Lithuania]

All packages are traveling. 17th picked up today, 20th picked up yesterday. Now i hoping they dont stuck on holidays time. I dont want to wait anymore..

[badermq]

my order still showing "Shipment information received"

BUT, the date information changed from 19th to Monday, September 29, 2014 , hope it will be picked up very soon

[natbabes]

Yes! Mine has finally updated.

Monday, September 29, 2014 Time & Location

4 Arrived at Sort Facility HONG KONG - HONG KONG 07:29 HONG KONG - HONG KONG
3 Departed Facility in HONG KONG - HONG KONG 06:38 HONG KONG - HONG KONG
2 Processed at HONG KONG - HONG KONG 06:38 HONG KONG - HONG KONG
1 Shipment picked up 03:57 HONG KONG - HONG KONG