China Post To UK

[Casterina]

I've ordered clothes from AliExpress and tracked the number via 17Track which the package has arrived at UK Exchange Bureau on 28th of August 2015 but it's 7th of September and I still haven't received it as normally I will receive it 1-2 days after it arrives in UK?

2015-08-28 05:30 United Kingdom, arrived at Exchange Bureau

2015-08-27 08:46 Guangzhou Terminal, left hand navigation

2015-08-27 06:23 Guangzhou Terminal, arrival

2015-08-22 23:20 Guangzhou Terminal, left hand navigation

2015-08-22 23:19 Guangzhou Terminal, arrival

2015-08-21 15:17 Exchange Bureau in Guangzhou, have been exported directly

2015-08-21 09:47 Exchange Bureau in Guangzhou, have been exported to open

2015-08-20 23:32 Bulk acceptance packet processing center in Guangzhou, left, the next station "Terminal of Guangzhou"

2015-08-20 22:45 Bulk acceptance packet processing center in Guangzhou, has

2015-08-20 21:52 Guangzhou international mail operation Center has been receiving and sending

[muzzie]

Maybe they don't like your items, and your parcel is seized. Better to drop them a call.

[Casterina]

Originally Posted by muzzie

Maybe they don't like your items, and your parcel is seized. Better to drop them a call.

Who do I need to call?

[muzzie]

You should start with you local post.

[rsot]

That is a long delay - seizure is possible

[Casterina]

Originally Posted by muzzie

You should start with you local post.

I'll pop down tomorrow and ask, if there's no news then should I contact Royal Mail or customs?

[muzzie]

Originally Posted by Casterina

I'll pop down tomorrow and ask, if there's no news then should I contact Royal Mail or customs?

Your local post is Royal Mail. So if they won't be able to help, you should contact customs.