UK eBay & PaypalGeneral discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.
i have today received the message below on my first stealth Paypal account. the account has been limited as it has reached the 2500euro limit. i can not withdraw or transfer any money in the account but i can continue to receive payments.
i have submitted photo id and a utility bill as requested to lift the limits.
How long does this usually take for paypal to review this?
thanks in advance.
Quote:
"Why is my account access limited?
Your account access has been limited for the following reason(s):
3 Sep 2015: You have received €2,500 or more in total payments to your PayPal account in this calendar year. PayPal is required by law to comply with European Union Anti-Money Laundering regulations by collecting information from customers when they receive more than €2,500 in total payments within a calendar year. Until you provide us with the information we need your account will be limited. You won't be able to send or withdraw any money using PayPal, however, you may still be able to receive payments. Please go to the Resolution Centre for more information on what you need to do. When PayPal limits an account, your funds may be held until we've confirmed your identification as per the User Agreement.
How can I get my account access restored?
It's usually quite straightforward to take care of these things. Most of the time, we just need some more information about your account or latest transactions.
To help us with this and for information on what you can and can't do until the issue has been resolved, please visit the Resolution Centre.
We'll review the information you provide and email you if we need more details, or when your account is back to normal.
Once you have completed all the checklist items, your case will be reviewed by one of our Account Specialists. We will send you an email with the outcome of the review."
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Re: Paypal Limited for receiving more than 2500Euros
Chase them, reply to the email you received. Give it a follow up. Call em. You may be lucky to get it reviewed within 2 to 5 days. I have chased them on several occasions like that and it works.
Re: Paypal Limited for receiving more than 2500Euros
Been said many times previously the nearer you are to the limit the quicker these reviews are completed, usually, as long as the docs submitted pass the scrutiny.