amazon account deleted with 6500 gbp on account .

[waqas734]

hello everybody

I bought an verified professional account from one of the top seller on this forum . i was selling digital cameras all of high value last week i tried to click on disbursement button and next day woke up to find out my account was locked and even after changing the password cant get in . i have already sent all the items to customers please somebody can help , how can i recover my money sitting on that account as amazon seller support been very rude not replying my messages at all..

[TonyAlmeida]

I just want to wish you a good luck on this. Let hope some UK experience seller will help you out but don't expect to much from that account.

With the next account (if you willing to selling again). Don't sale many at first. I used to sale a couple items and stop wait for my first disbursement to see everything is OK (both for bank and amazon). Don't load them all up and then lost them all.

Sorry to hear that and wish you will get your money.

[Gamefreak]

The issue with selling 6500GBP worth of stuff right before xmas is fishy to amazon, sounds like a scam you are trying to pull off. The only time you do that is when you use FBA so amazon knows your items are actually being shipped and delivered. What makes it even worst is the fact that you chose to manually disburse the money like u in a hurry to receive it.

But like tony said, you have to wait for someone from UK TO CHIME who is familiar with the way amazon uk works. But send off an email to jeff and see if you get a reply. Keep in mind it will probably take some time for an actual response.

[barrycruan]

Schoolboy error. You should have listened to the disclaimer when buying the account on reading Amazon Ghost. You have probably set off every red flag Amazon have for fraud.

If the account has been deleted then the money is gone,

[james929]

Originally Posted by Gamefreak

The issue with selling 6500GBP worth of stuff right before xmas is fishy to amazon, sounds like a scam you are trying to pull off. The only time you do that is when you use FBA so amazon knows your items are actually being shipped and delivered. What makes it even worst is the fact that you chose to manually disburse the money like u in a hurry to receive it.

But like tony said, you have to wait for someone from UK TO CHIME who is familiar with the way amazon uk works. But send off an email to jeff and see if you get a reply. Keep in mind it will probably take some time for an actual response.

how do you know its £6500 worth of stuff? I think he just mentioned cameras..

[Callidus]

As already discussed on PM multiple times with the OP, account has been deleted. It's deleted to the point that they are stalling with an 'account manager' looking at the account due to the volume of goods sold.

Yes it is £6500 that is stuck. I think the OP may of just edited their post but I did see it earlier.

[Ebayorbust]

Originally Posted by james921

how do you know its £6500 worth of stuff? I think he just mentioned cameras..

The clue might be in the thread title.....

[barrycruan]

Amazon delete accounts for selling phakes and when someone sells a high amount of usually branded goods on a new seller account. There are other reasons but it's pretty clear where you have gone wrong.

You might get the money back after 90 days but on a deleted account its 50/50 or worse.

[Taking The Micky]

OK, sorry to hear you have lost your account.

You have to send an e mail to sellerperformance@amazon.co.uk and managingdirector@amazon.co.uk. Tell the full factual story, include copies of your invoices to show your purchases are legitimate and request your funds etc and wait for a reply. If no reply within 7 days send the emails on a daily basis.

The chances of getting your funds if you have proper invoices will be 75%, if not you have lost it all.

Why sell so much in December with a new account, don't you read the forums, and why buy an account as this will cause problems as I would assume all the info is false. If amazon know this already your money has gone as amazon class false info as fraud/deception.

[TonyAlmeida]

Should this thread be in Amazon-X?

[Callidus]

Originally Posted by Taking The Micky

Why sell so much in December with a new account, don't you read the forums, and why buy an account as this will cause problems as I would assume all the info is false

Thought you said you were experienced? Experienced would know better than to make such stupid comments like that

[GreenBean]

Originally Posted by Callidus

Thought you said you were experienced? Experienced would know better than to make such stupid comments like that

Thread is in Subscribers.

Poster you are chewing out can not reply.

Use the correct channels rather than draw more attention to this..

[frksmth]

I would send all original invoices + shipping receipts/ tracking information to jeff@amazon.com and the other emails provided in this thread. However, I'm also thinking about the fact that the invoices may not be in the same name of the account holder in which case you may need to state that the invoices are in the name of a supplier (yourself, if the invoices are in your name) and show them an agreement/ invoice from the supplier to the account holder too... That's what I would probably do.

Originally Posted by barrycruan

You might get the money back after 90 days but on a deleted account its 50/50 or worse.

Are deleted accounts eligible for the 90 day disbursement? I was under the impression that Amazon just keeps these funds and that the few who have been able to receive money after deletion are just special cases.

[Callidus]

Originally Posted by GreenBean

Thread is in Subscribers.

Poster you are chewing out can not reply.

Use the correct channels rather than draw more attention to this..

It wasn't in subscribers when I replied.

[TonyAlmeida]

OP is VIP now

[waqas734]

Hello to all ,

i have received this reply from amazon after i send them continuous emails to diffrent departments including director uk/usa , below is the full reply could somebody shed light on this and my chances of getting my money back after 90 days . yes i made a mistake as everybody is saying but it happend what should i do now or stopped wishing i would get my money back ?


Dear Mr ,

My name is Sally, and I’m a member of the Seller Verification escalations
team.
Christopher North received your email and requested that I research this
issue and
respond on his behalf.

As mentioned in our previous correspondence, we have not been able to
successfully
process your application. As a licensed payment service provider, Amazon
Payments
Europe S.C.A. is subject to specific obligations in order to open and
maintain
Selling on Amazon payment accounts. These obligations include the
verification of
customers’ identity and address, including individuals who manage the
account, as
per the harmonized EU anti-money laundering and terrorist financing
regime. In order
to do so, we may request supporting documentation. Without this
information, or if
we are not able to verify it, we will not be in a position to proceed with
the
registration and to open the payment account.
Unfortunately, I am unable to provide you with any further information.
Please be
assured that your account has been reviewed extensively, and I have
determined that
it will not be opened. Please understand that this is a permanent action.
Subsequent
registration requests may be denied as well.

Please also note that as per our Participation Agreement, we may in our
sole and
absolute discretion delay initiating any remittances and withhold any
payments to be
made or that are otherwise due to seller in connection with the Service or
this
Agreement for the shorter of: (a) a period of 90 days following the
initial date of
account closure; or (b) completion of any investigation(s) regarding any
seller
actions and/or performance in connection with this Agreement. Please contact
payments-investigate@amazon.co.uk 90 days following the closure of your
account to
initiate the return of your funds.

Whilst I appreciate that this is not the outcome you had hoped for, please
consider
this our final position on the matter. Further correspondence regarding
the closure
of your account may not be answered.

Kind regards,

Sally
Escalations Specialist
Seller Verification

Amazon Payments Europe

Amazon Payments Europe S.C.A. (société en commandite

© 2015 Microsoft Terms Privacy & cookies Developers English (United States)

[rsot]

Welcome to the forums waqas734 - all the best as you learn about Amazon Ghost - it will help you operate well and get back up and running.

[GreenBean]

Originally Posted by rsot

Welcome to the forums waqas734 - all the best as you learn about Amazon Ghost - it will help you operate well and get back up and running.

Sweet Jeebus.... You on the eggnog already?

The OP joined in 2014, not 14 days ago.

Bit late to tell him to learn stealth when he already got stung.

[james929]

Originally Posted by GreenBean

Sweet Jeebus.... You on the eggnog already?

The OP joined in 2014, not 14 days ago.

Bit late to tell him to learn stealth when he already got stung.

looks like they were unable to verify your details rather than the cameras issue - maybe in something the documents you submitted?

Guys are amazon able to verify details using third party external sources such as experian?

[james929]

Originally Posted by rsot

Welcome to the forums waqas734 - all the best as you learn about Amazon Ghost - it will help you operate well and get back up and running.

looks like they were unable to verify your details rather than the cameras issue - maybe in something the documents you submitted?

Guys are amazon able to verify details using third party external sources such as experian?

[frksmth]

I know that paypal uses experian to do a soft credit check when creating an account and verifying info; when it fails, they ask us to send in documents.

Using a third party like experian or equifax has obvious drawbacks - a person who is new in the country may not have any credit history OR it is also possible that someone who has lived in the country all his/her life may not have a credit file. So I would think that Amazon wouldn't necessarily rely entirely on the credit file to verify accounts. However; if a person doesn't have a credit history and falls into the high risk category (high volume sales, selling top brands, etc), they may delete or suspend the account. That's what I think. Entirely my opinion. Not based on anything I've read. So don't take my word for it.

Originally Posted by waqas734

Please also note that as per our Participation Agreement, we may in our sole and absolute discretion delay initiating any remittances and withhold any payments to be made or that are otherwise due to seller in connection with the Service or this Agreement for the shorter of: (a) a period of 90 days following the initial date of account closure; or (b) completion of any investigation(s) regarding any seller actions and/or performance in connection with this Agreement. Please contact payments-investigate@amazon.co.uk 90 days following the closure of your account to initiate the return of your funds.

OP, based on this, I would say that you have a chance of recovering your money but you will have to wait 90 days.

[waqas734]

Originally Posted by james921

looks like they were unable to verify your details rather than the cameras issue - maybe in something the documents you submitted?

Guys are amazon able to verify details using third party external sources such as experian?

yes james dont know if that is the case but i have bought this account from one of the top sellers here on this forum . but it seems that they were unable to verify my account or docs i supplied or atleaset thats what seller support is saying . one more thing if they decide to release my money after 90 days would they ask the verification documents again on the name of that person or i can provide any bank account for disbursement .