1 phone call. I never got disconnected while on hold, I never lost my temper and hung up. I only got transferred once during the call near the beginning and was only placed on hold twice.
What floored me was them volunteering a phone number like that. Not sure if that's a scary sign or not. It's a break from their pattern. May not exactly be a good thing. But the way the call progressed in a linear manner, on it's own, it stands up to mental evaluation.
Maybe they're getting adjusted to the whole LLC concept or maybe they're building up a squad of crack agents to analyze the whole thing and figure out a way to throw a wrench in. In the recent past few (4-6) months, I've noticed it's easier and faster to get certain types of problems resolved. I can't help but wonder 'why' while I enjoy the benefits.
|