Quote:
Originally Posted by aking
People are asking b/c who wants to have valuable items going out the door and they haven't officially been paid?
| I agree. Its not unreasonable on new accounts or a spike in sales or anything out of the norm. They need to protect themselves, sure
But after a certain point it becomes BS. I have an account thats a year old. Dozens and dozens of transactions in the $300-$600 range. All delivered. Never a single penny chargeback. Never a single pimple or blip. All full on smooth sailing
I get an order today for $550 and 21 day hold. Its a full on insult if you want to know the truth. Is it the end of the world? No. But after a year of a steady 100% proven track record its BS. They may as well say "We still think you are a scammer somehow and even though you've been perfect for a year, we still think you will rip off this one customer"
Its stupid, plain and simple... There is protecting themselves from suspicious activity, and then there is just poor business.
What I would love to see is a way to voluntarily have a 10% rolling reserve. Paid out 90 days later. Hold 10% of all sales and let me move on with my business and give me 90% immediately. That reserve is more then enough for protection. If you are getting more then 10% chargebacks you need to be booted anyway...
Again, the holds are not the end of the world. But if you get a good chunk in holding it can sure be a nuisance for business flow....
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