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  #1  
Old 05-26-2010
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Default Vero help

I've read through other peoples experiences that they have had with Vero, and can anyone here tell me how to know whether or not it was a VERO company reporting you or a competitor? Are the e-mails different that you receive.
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Old 05-26-2010
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Yes they are, If it is a member the E-Mail usually has the term "Trusted Member of the Ebay Community" on it

If it is a VERO Member You should also get the VERO Members contact information, I think the E-Mail at some point Does state that.

To be 100% sure post it here (Block out your personal Info) and I will tell you Exactly, However if you search the posts you will most likly find the exact same notification posted here, I have come across them Many times.
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Old 05-26-2010
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Hi, that would be great if you could... heres the message:

Thank you for your recent listing on eBay. Unfortunately, your item(s) breached one or more of our policies and had to be removed from the site. Any associated fees have been credited to your account and any bidders on this item have been notified.

ITEMS REMOVED WERE HERE,

Thank you for your recent listing on eBay. Unfortunately, your item(s) breached one or more of our policies and had to be removed from the site. Any associated fees have been credited to your account and any bidders on this item have been notified.



The rights owner or an agent authorized to act on behalf of the rights owner, -------, notified eBay that this listing breaches intellectual property rights. When eBay receives a report of this type of breach, we remove the listing to comply with the law.

Why did we remove your listing?

Your item was reported by the rights owner for infringing their copyright or trademark.

It's against the law to sell ⊗⊗⊗⊗ or unauthorised copies of a brand-name product. It can also be misleading for buyers. So if the product you're selling bears the brand name or logo of a company, but it wasn't made or authorised by that company, you aren't allowed to list it on eBay.

To have a chat about this policy, please follow this link:

https://cschat-ee.corp.ebay.com/chat...=003_INF_TMark

Here's more information on our policy:
Replica, Counterfeit Items and Unauthorised Copies

You can learn more about trademarks here:
eBay: Redirect

We do this in order to keep the site safe for all members, and sometimes this means removing certain listings. We carefully consider a number of factors before removing anyone's listing, including a seller's item description, Feedback ratings, previous listing removals, selling history, current selling activity, and your overall activity on eBay.



To clarify what's allowed, we may provide a tutorial for sellers who've had an item removed. The next time you sell, you may be asked to take this tutorial. Once you've completed it successfully, please review your alerts and messages in My eBay for any other possible concerns. If there are no other issues, you should be able to sell again.



Questions about the specific violation should be addressed to -------

You can send an email to: VERO EMAIL WAS HERE

For more information on how eBay protects Intellectual Property, please visit the following Help page:

How eBay Protects Intellectual Property (VeRO)

Although there may be similar items currently listed on eBay, please be assured that your listings have not been targeted in any way. We review all listings that are reported to us by eBay members and participants in the VeRO (Verified Rights Owner) Programme, and we rely on these reports to help keep eBay a safe and reputable place to buy and sell.



We appreciate your membership of our community, so please keep in mind that repeatedly listing items that breach our policies may lead to the suspension of your account.

Here's what to do if you have further questions:

1) To find out more about our intellectual property policies and VeRO take eBay's brief tutorial by copying this link into a new browser window:

eBay Policy Tutorial - VeRO

2) You may also find it useful to read the "Why eBay May Remove Your Listing" Help page by copying this link into a new browser window:

eBay: Redirect

3) If your item was ended by the VeRO programme, and you think the listing was removed in error have a look at the rights owner's About Me page to review their infringement policies. Then, if you still think that your listing was removed in error, please contact the rights owner and let them know.



If you still have questions after reading this information, you can contact eBay by clicking "Contact Us" on any eBay Help page.

Thank you for your cooperation in this important matter.

Regards,

eBay Trust & Safety


H54489
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Old 05-26-2010
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Quote:
Originally Posted by forummember View Post

Why did we remove your listing?

Your item was reported by the rights owner for infringing their copyright or trademark.
This was a VERO Violation, ("RIGHTS OWNER") NOT another Ebay user.

Pm me if you want and I will tell you if you can get it removed, and how to do it.
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