Risk Alert on Paypal?
A quick question:
Today, for the first time in all the years I use PP, i received PP payments from buyers with the red flag icons next to the payment, "Risk Alert". No further information given.
I looked at the transaction details, they are all eligible for protection, confirmed address. The buyers all have 100% positive feedback.
Do I ship or should I just refund them? I tried calling PP at 8am central time, when they open as stated on the 'call us' page. But nobody answered.
Any advice is greatly appreciated.
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