How do you guys handle buyer protection cases with address's? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Subscriber's Area > Subscriber Discussions

Subscriber Discussions The juicy stuff...

Reply
 
Thread Tools
  #1  
Old 04-24-2013
Junior Member
 
Join Date: Mar 2012
Posts: 399
Thanks: 0
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default How do you guys handle buyer protection cases with address's?

Normally when a buyer would like to return something. I just message him through the ebay messenger and tell him or her to send the item to my p.o box for a complete refund. I would do the same P.o box for every account that needed a return.

However when a case is opened you are forced to input an address into a box to be saved on file with your account or use an existing address that is already on file on your account.. Well I think anyway?.

Anyway Do you need a P.o Box for every stealth account you make or am I missing something?. Do you maybe have to Refund before the return and then message the buyer through the messenger and hope they send it back to your P.o box that way.

Anyway thanks. Really confused on this subject. Hope this helps others aswell.

Last edited by Athletichunta; 04-24-2013 at 02:45 AM.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 04-24-2013
Junior Member
 
Join Date: Mar 2008
Posts: 145
Thanks: 2
Thanked 25 Times in 22 Posts
Activity: 0%
Longevity: 93%
iTrader: (2)
Default

Use the messenger, or you can use a variation of your address. Usually I will just tell them to return the package to the return address on the package as it is always an address I have access to.
Reply With Quote
The Following User Says Thank You to dallasreed For This Useful Post:
MM78 (04-24-2013)
  #3  
Old 04-25-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,672
Thanks: 5,994
Thanked 8,987 Times in 8,277 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default

Agree - I have the return address on the label and tell them to use that. If they dont have the box, I provide an address variation.
Reply With Quote
  #4  
Old 04-26-2013
Senior Member
 
Join Date: Oct 2012
Posts: 201
Thanks: 133
Thanked 21 Times in 21 Posts
Activity: 0%
Longevity: 67%
iTrader: (1)
Default

Quote:
Originally Posted by Athletichunta View Post
Normally when a buyer would like to return something. I just message him through the ebay messenger and tell him or her to send the item to my p.o box for a complete refund. I would do the same P.o box for every account that needed a return. However when a case is opened you are forced to input an address into a box to be saved on file with your account or use an existing address that is already on file on your account.. Well I think anyway?. Anyway Do you need a P.o Box for every stealth account you make or am I missing something?. Do you maybe have to Refund before the return and then message the buyer through the messenger and hope they send it back to your P.o box that way. Anyway thanks. Really confused on this subject. Hope this helps others aswell.
When a case is open, it seems eB asks the customer to return the package back to the address on file with eB/PP, and to also provide tracking so they can confirm delivery to that on file address. I'm not aware of being able to add a return address during a case, I could be wrong.

So, unfortunately yes, it seems to avoid having them ship to the stealth address on file, you would need to refund first and hope they return the item to the address you request. Please correct me if I'm wrong.

Not sure if there's any way around this. I haven't had a case open in forever. If anyone knows a way around this, I would also be interested in knowing.
Reply With Quote
  #5  
Old 04-27-2013
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 399
Thanks: 0
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

Anyone?. Thanks.
Reply With Quote
  #6  
Old 04-27-2013
Speeder33
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default

When they message me about returns I tell them to send me an email, then I give them my address
Reply With Quote
  #7  
Old 04-28-2013
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 399
Thanks: 0
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

What does someone do that has 50 to 100 accounts?. Or dozens operating at the same time?. Anyone?.
Reply With Quote
  #8  
Old 04-28-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,672
Thanks: 5,994
Thanked 8,987 Times in 8,277 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default

Quote:
Originally Posted by Athletichunta View Post
What does someone do that has 50 to 100 accounts?. Or dozens operating at the same time?. Anyone?.
Doubt she would have many complaints but...all signs point to Sandy D on this.
Reply With Quote
  #9  
Old 04-28-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

Any reason you make duplicate threads

Reply With Quote
  #10  
Old 04-28-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

Regardless of the number of accounts being run, it is preferable to have access to the address.

Variations of addresses are dangerous, and lazy stealth work.

Risk is always there of account being viewed manually OR a buyer reporting address variations to either paypal/ebay.

It does not matter if it is one account or dozens.
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #11  
Old 04-28-2013
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 399
Thanks: 0
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

What's an address variation for a PO Box.

just Box instead of ,P.O Box?

Would that work?

Or can I have the same P.O box on multiple accounts without it linking?.


I could use a name variation but I don't want to get my brothers account banned aswell because I added his address to my now banned ebay account when I moved here 2 years ago. Or Will it not effect him because he had the address on his account first?.

Also I was thinking that these stealth users have many,many P.o Boxes correct?.

Or maybe they just take a hit, get scammed, and or refund money before return?.
Reply With Quote
  #12  
Old 04-28-2013
Junior Member
 
Join Date: Jul 2011
Posts: 50
Thanks: 6
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Default

I usually just send the buyer a prepaid label with the correct address on it. Takes the guess out of it so the buyer doesn't mess up. What's $5 to keep your account safe? EBay would never know the address then
Reply With Quote
  #13  
Old 04-28-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,672
Thanks: 5,994
Thanked 8,987 Times in 8,277 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default

Quote:
Originally Posted by Athletichunta View Post
What's an address variation for a PO Box.

just Box instead of ,P.O Box?

Would that work?

Or can I have the same P.O box on multiple accounts without it linking?.


I could use a name variation but I don't want to get my brothers account banned aswell because I added his address to my now banned ebay account when I moved here 2 years ago. Or Will it not effect him because he had the address on his account first?.

Also I was thinking that these stealth users have many,many P.o Boxes correct?.

Or maybe they just take a hit, get scammed, and or refund money before return?.
Box 825 - can be written as A-825...825B...mail will still come examples
Reply With Quote
  #14  
Old 04-28-2013
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 399
Thanks: 0
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

Don't you have to pay 5$ on every item shipped?. Also that kinda does not help with cases /: . See... I got 2 scampers in one month,, ridicules.
Reply With Quote
  #15  
Old 04-28-2013
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 399
Thanks: 0
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

I'm confused with the A and B. And is this bulletproof?. i honestly can't take the risk of ebay shutting me down here right now.
Reply With Quote
  #16  
Old 04-28-2013
Banned
 
Join Date: Apr 2009
Posts: 8,605
Thanks: 1,580
Thanked 2,029 Times in 1,356 Posts
Activity: 0%
Longevity: 87%
iTrader: (47)
Default

Quote:
Originally Posted by Athletichunta View Post
What does someone do that has 50 to 100 accounts?. Or dozens operating at the same time?. Anyone?.
I run 100s of account over a period of time switching back and forth and building and seldom ever get any returns at all.

This is how I handle returns.

Low price, keep the item as a gift and refund the full amount. Exchange positives and move on.

Higher price, already in my listing.

I will accept a return but my instructions must be followed or the item will be refused.

Return DEPT.

239 Main St
Anytown, USA
33333

Must be marked properly, must be marked RETURNS DEPT and item must be in the EXACT same condition as sent.

You get the idea.

I use multiple PO Boxes, USPS, mom and pops etc but always keep track of what account gets what sent in case of returns so I dont switch them up ever.
Reply With Quote
The Following 3 Users Say Thank You to Sandy D For This Useful Post:
GreenBean (04-29-2013), GreenGhost (04-29-2013), MM78 (04-30-2013)
  #17  
Old 04-28-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,672
Thanks: 5,994
Thanked 8,987 Times in 8,277 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default

Quote:
Originally Posted by Athletichunta View Post
I'm confused with the A and B. And is this bulletproof?. i honestly can't take the risk of ebay shutting me down here right now.
Nothing is bulletproof but it works well for me. A lot depends on how you operate. If you operate well and avoid high-risk items, problematic situations, questionable activity (like withdrawals, suspicion of fraud, etc), the A and B variation works well in both US and Canada. I have done that - of course, my address is of no real concern for returns because, like Sandy D, I dont have returns - buyers know what they get and I take extra measures if there is any return involved since my items tend to be very very specific, not mass-marketed items.
Reply With Quote
  #18  
Old 04-28-2013
Junior Member
 
Join Date: Jul 2011
Posts: 50
Thanks: 6
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Default

What I stated was not to send a return label with every item shipped just when they want to return. Ask them for their email and send it there. They print out your label and the guess work is left out.
Reply With Quote
  #19  
Old 04-28-2013
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 399
Thanks: 0
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

Won't the same return department in multiple accounts item descriptions cause a link?.

Also I meant I Wasconfused about the A-/-B thing. Why would A or B work as substitute for the word BOX I don't understand.

Also I sell Electronic of all types and of all conditions. So I get a 2 to 3 returns every month over about 40 to 50 items.

I have 3 ebay accounts and 2 amazon accounts. I think Ile get a P.o Box for the second one and use a name variation for the 3rd. Saves me some money. I just can't risk my 2 main accounts with a link until I get a 3rd or 4th up.

Last edited by Athletichunta; 04-28-2013 at 10:16 PM.
Reply With Quote
  #20  
Old 04-28-2013
Banned
 
Join Date: Apr 2009
Posts: 8,605
Thanks: 1,580
Thanked 2,029 Times in 1,356 Posts
Activity: 0%
Longevity: 87%
iTrader: (47)
Default

I dont put address in the listing.

I send an email, not through ebay, but to the buyers email.

Send them an ebay message to check their email etc.

Give them the address and specific instructions from there.
Reply With Quote
  #21  
Old 04-29-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,672
Thanks: 5,994
Thanked 8,987 Times in 8,277 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default

Quote:
Originally Posted by Athletichunta View Post
Won't the same return department in multiple accounts item descriptions cause a link?.

Also I meant I Wasconfused about the A-/-B thing. Why would A or B work as substitute for the word BOX I don't understand.

Also I sell Electronic of all types and of all conditions. So I get a 2 to 3 returns every month over about 40 to 50 items.

I have 3 ebay accounts and 2 amazon accounts. I think Ile get a P.o Box for the second one and use a name variation for the 3rd. Saves me some money. I just can't risk my 2 main accounts with a link until I get a 3rd or 4th up.
Sandy's advice is on point.

As for your q on why would A or B work as substitute forthe word BOX...just send a letter to yourself - there is no real explanation for this - it works...if you dont get the letter, then your post office is bit rougher on their boxes.

Dont link yourself on the eB or Az platform by giving out more info than necessary.
Reply With Quote
  #22  
Old 04-29-2013
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 399
Thanks: 0
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

One of tbe problem I just realized is what about my buisness name 0n the p.o box. Lets say it were ( phone cel) or somthing and it comes to (phone cel) under the box a120 instead of p.o box 120 0n qn0ther ebay account. Despite the address variation Wont the names link the account?. Because I know that my postal service wont accept mail in anyones name except the biisness name or tbe sign up name on the account. Or do you have to add other names to ths p.o box so kt wont link?.

Last edited by Athletichunta; 04-29-2013 at 02:21 PM.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
You will automatically lose ALL Buyer Protection Cases if your account is suspended mjstallion eBay Suspensions 8 04-20-2013 12:29 AM
Can You Get Ebay BUYER Protection Cases Removed? boost Subscriber Discussions 1 02-09-2013 03:26 AM
Buyer Protection Cases JoeFox eBay Suspensions 1 02-01-2013 04:15 PM
Buyer Protection cases become part of seller performance standards SaiJin eBay Discussion! 0 10-23-2010 08:07 AM


Aspkin Group

All times are GMT -5. The time now is 08:07 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58