Paypal new user agreement - issues

[Callidus]

Originally Posted by SUVE

Two of my UK Paypal accounts have gone down as well as a US Paypal account in the past week.

Permanent limitations with no email from Paypal correct?

[SUVE]

Originally Posted by Callidus

Permanent limitations with no email from Paypal correct?

Hiya,

How strange, I was about to message you & will do so in a moment, ....I would class it as a 'soft' limitation at the moment, I can still access the accounts but I cannot make any outbound payments to anyone, really annoying as I needed to make some payments yesterday.

Let me message you now....

[Ebayorbust]

Originally Posted by SUVE

Hiya,

How strange, I was about to message you & will do so in a moment, ....I would class it as a 'soft' limitation at the moment, I can still access the accounts but cannot make any outbound payments to anyone, really annoying as I needed to make some payments yesterday.

Let me message you now....

If it says "This limitation cannot be appealed against" then it isn't a soft limitation and your accounts are toast.

[GreenBean]

Originally Posted by SUVE

Two of my UK Paypal accounts have gone down as well as a US Paypal account in the past week.

Did this happen on the same date ( which date btw) or at different times.

[SUVE]

@Ebayorbust I simply cannot make ANY payments to anyone as I could the day before (i.e. Tueday). I have no warnings or anything so far from Paypal, other than a vague, 'if you continue to have problems making payments, please contact us'. or words to that effect.

@GreenBean Different dates, different times. The first Paypal account I experienced an issue with it this Tuesday & by then I had spent some £65+ between Friday & Monday on online purchases. I'll send you a more detailed email now & you can tell me what you think by return reply.

[donkeykong2012]

Originally Posted by SUVE

@Ebayorbust I simply cannot make ANY payments to anyone as I could the day before (i.e. Tueday). I have no warnings or anything so far from Paypal, other than a vague, 'if you continue to have problems making payments, please contact us'. or words to that effect.

@GreenBean Different dates, different times. The first Paypal account I experienced an issue with it this Tuesday & by then I had spent some £65+ between Friday & Monday on online purchases. I'll send you a more detailed email now & you can tell me what you think by return reply.

I wonder if Paypal are having issues with a software update of some kind?

If they are anything like EBay - well enough said really.

They obviously won't broadcast this if they are.

[GreenBean]

Originally Posted by donkeykong2012

I wonder if Paypal are having issues with a software update of some kind?

If they are anything like EBay - well enough said really.

They obviously won't broadcast this if they are.

Have we had others making similar reports yet?


Mind I do think the entire paypal system is about to have a massive brain fart and drop off the planet.


I hate paypal.

[rsot]

I wonder if the PP UK is have an audit due to end of the year...or perhaps manual agents reviewing and causing issues - or some sort of security tripwire in the system that is auto-shutting down accounts

[donkeykong2012]

Originally Posted by rsot

I wonder if the PP UK is have an audit due to end of the year...or perhaps manual agents reviewing and causing issues - or some sort of security tripwire in the system that is auto-shutting down accounts

Or all of the above?

It is Christmas.

I am sure they all know what they are doing.

[donkeykong2012]

Could this have anything to do with it?

LINK BELOW

Who knows? Patching security software to defend against hackers?

PayPal patches vulnerability that could have let an attacker hijack anyone's account (updated) | VentureBeat | Security | by Emil Protalinski

[Callidus]

We've now moved from thinking they're checking credit or info submitted to potential tech issues in their system... talk about theories people, lol

[donkeykong2012]

With EBay or Paypal the first hurdle is to decide whether they are competent enough to know what they are doing lol.

[Imposter]

Originally Posted by donkeykong2012

Who knows? Patching security software to defend against hackers?

I've just found some daming evidence to support this theory or it's a massive coincidence. I will post this evidence in the morning when I get on my computer see what you all think to it.

[donkeykong2012]

Originally Posted by Imposter

I've just found some daming evidence to support this theory or it's a massive coincidence. I will post this evidence in the morning when I get on my computer see what you all think to it.

I posted a link earlier in the thread if that's what you are referring to.

[Imposter]

Nope, I did read the link vaguely but will read it in full in the morning. It's just a series of emails I found in my junk folder just before each of my 3 accounts went down.

[donkeykong2012]

Originally Posted by Imposter

Nope, I did read the link vaguely but will read it in full in the morning. It's just a series of emails I found in my junk folder just before each of my 3 accounts went down.

Very Interesting.

[GreenBean]

Originally Posted by donkeykong2012

With EBay or Paypal the first hurdle is to decide whether they are competent enough to know what they are doing lol.

No, wrong premise.

They ARE the puppet master.

It's their moves we must interpret.

[Imposter]

Late I know, someone make sense of this:

Received this email in my spam folder on the date / times shown. Looks like spam / scam mail but less than 12 hours later the account goes down. I've run a google search on the email address & can't find nothing.

Exactly the same thing happened on my other account.

from: service＠paypal.co.uk
to:

subject: Account Status Update

Deаr Customеr,

Wе arе lookіng іnto possiblе unusuаl аctivity оn yоur аccount.

Lоg іn yоur аccount аs ѕoon аs possiblе. We wіll аsk yоu tо confіrm thе іnformation іnitially providеd.
Tо hеlp protеct yоur аccount, аccess to receivіng monеy, sеnding monеy, linkіng a cаrd or lіnking a bаnk аccount hаs beеn temporаrily restrictеd.

Pleаse click this lіnk

Thе limitаtion wіll bе instаntly liftеd oncе yоu confіrm your detаils.

Yоurs Sincerеly,
Sеcurity Depаrtment


Limitation message when I log in 12 hours later:

Why is my account access limited?

Your account access has been limited for the following reason(s):

3 Dec 2014: For reasons relating to the safe use of the PayPal Service we need some more information about you and your account to help confirm your identity.

[Imposter]

2nd account:

received this email on the date & times shown:

from: PayPal <PayPal.Support.co.uk@gmx.com.my>
reply-to: PayPal.Support.co.uk@gmx.com.my
to:
date: Tue, Dec 2, 2014 at 7:07 AM
subject: Account Status :Suspended
mailed-by: emailcounts.com
signed-by: emailcounts.com


Dear PayPal member,

PayPal is constantly working to ensure security by regularly screening the accounts in our system.We recently reviewed your
account, and we need more information to help us provide you with secure service.Until we can collect this information, your access
to sensitive account features will be limited. We would like to restore your access as soon as possible, and we apologize for the
inconvenience.


Why is my account access limited?

Your account access has been limited for the following reason(s):

We have reason to believe that your account was accessed by a third party. We have limited access to sensitive PayPal account
features in case your account has been accessed by an unauthorized third party. We understand that having limited access can be an
inconvenience, but protecting your account is our primary concern.


Click here to remove your limitation



If we do not receive the appropriate account verification within 24 hours, we will assume your account is fraudulent and will be suspended.


Thank you for your understanding and cooperation in this matter.
PayPal Security

Copyright © 1999-2014 PayPal. All rights reserved.

PayPal (Europe) S.a r.l. & Cie, S.C.A.
Société en Commandite par Actions
Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg
RCS Luxembourg B 118 349



2 hours laters at 9AM the account does down:

Why is my account access limited?

Your account access has been limited for the following reason(s):

3 Dec 2014: For reasons relating to the safe use of the PayPal Service we need some more information about you and your account to help confirm your identity.

(Your case ID for this reason is PP-003-570-241-563.)

COINCIDENCE ????


None of my 4 remaining accounts have these emails in the spam folders only these 2 accounts that went down ???

[Ebayorbust]

Originally Posted by Imposter

Late I know, someone make sense of this:

Received this email in my spam folder on the date / times shown. Looks like spam / scam mail but less than 12 hours later the account goes down. I've run a google search on the email address & can't find nothing.

Exactly the same thing happened on my other account.

from: service＠paypal.co.uk <johannesstegmaier@t-online.de>
to:
date: 3 December 2014 at 01:04
subject: Account Status Update (108-779-753-407)

Deаr Customеr,

Wе arе lookіng іnto possiblе unusuаl аctivity оn yоur аccount.

Lоg іn yоur аccount аs ѕoon аs possiblе. We wіll аsk yоu tо confіrm thе іnformation іnitially providеd.
Tо hеlp protеct yоur аccount, аccess to receivіng monеy, sеnding monеy, linkіng a cаrd or lіnking a bаnk аccount hаs beеn temporаrily restrictеd.

Pleаse click this lіnk

Thе limitаtion wіll bе instаntly liftеd oncе yоu confіrm your detаils.

Yоurs Sincerеly,
Sеcurity Depаrtment


Limitation message when I log in 12 hours later:

Why is my account access limited?

Your account access has been limited for the following reason(s):

3 Dec 2014: For reasons relating to the safe use of the PayPal Service we need some more information about you and your account to help confirm your identity.

(Your case ID for this reason is PP-003-570-853-218.)

It's a spam / phishing email. Coincidence only.

[Callidus]

Spam email only as EBOB said. Look at the reply email......since when did PayPal operate a domain @gmx.com.my

Ignore it completely.

[Imposter]

I know just seems a bit strange that only these 2 accounts got them then went down, wondered if I could have been hijacked ?