"This certainly wasn't a decision we took lightly." hahahah what BS, its an automated system. I would definitely call them, the reps are usually nice people, if u get a bad one just hang up and call back and you will probs get a better rep. Act stupid, like you are just some soccer mom trying to make some extra money on the side, ask why your account got blocked and ask them to explain the email to you because you do not understand what it is trying to explain. Most of the time they will tell you how you can get your account back (usually faxing documents to them, just forge em) and then just do as they say and you will get it back.
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