Item sent to argos item not there but seller has tracking that it was delivered - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal

UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

Reply
 
Thread Tools
  #1  
Old 04-21-2017
Junior Member
 
Join Date: Jun 2016
Posts: 594
Thanks: 159
Thanked 37 Times in 30 Posts
Activity: 1%
Longevity: 33%
iTrader: (0)
Default Item sent to argos item not there but seller has tracking that it was delivered

I bought an item to be sent to argos (click and collect )

Checked with Argos they are saying theyv not recived it

Seller has tracking info saying it was delivered

what do i do now ?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 04-21-2017
Ebayorbust's Avatar
Executive [VIP]
 
Join Date: Jul 2009
Posts: 5,569
Thanks: 495
Thanked 2,247 Times in 1,450 Posts
Activity: 28%
Longevity: 82%
iTrader: (56)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

If it were me I'd ask the seller for the name of the person who signed for it along with the date and time of delivery. Take this information back to Argos and see if the item can be located.

Also double check you requested delivery to the correct Argos store. Many towns / cities have more than one store.
__________________
UK PAYPAL & HIGH LIMIT EBAY ACCOUNTS FOR SALE HERE
FRESH US & UK IP ADDRESSES HERE
ACCOUNTS WITH EU LIMIT LIFTED BACK IN STOCK

Last edited by Ebayorbust; 04-21-2017 at 07:53 AM.
Reply With Quote
  #3  
Old 04-21-2017
Junior Member
Threadstarter  
 
Join Date: Jun 2016
Posts: 594
Thanks: 159
Thanked 37 Times in 30 Posts
Activity: 1%
Longevity: 33%
iTrader: (0)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

Quote:
Originally Posted by Ebayorbust View Post
If it were me I'd ask the seller for the name of the person who signed for it along with the date and time of delivery. Take this information back to Argos and see if the item can be located.

Also double check you requested delivery to the correct Argos store. Many towns / cities have more than one store.
The seller sent me the argos code number i took that down to argos and they had it on there system ,,so it was the right branch ,but they said its still not arrived

Iv checked the tracking and it does say delivered two weeks ago

looks like argos staff has nicked it
Reply With Quote
  #4  
Old 04-21-2017
Junior Member
Threadstarter  
 
Join Date: Jun 2016
Posts: 594
Thanks: 159
Thanked 37 Times in 30 Posts
Activity: 1%
Longevity: 33%
iTrader: (0)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

Quote:
Originally Posted by wired View Post
This happens ALL the time.

eBay cover the loss though if tracking shows its delivered.
Im the buyer not the seller
Reply With Quote
  #5  
Old 04-21-2017
Senior Member
 
Join Date: May 2016
Posts: 142
Thanks: 5
Thanked 24 Times in 22 Posts
Activity: 0%
Longevity: 33%
iTrader: (-1)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

Quote:
Originally Posted by Bradd View Post
Im the buyer not the seller


There is no chance to win if you open up a case with eBay. Your best chance is to file a claim with usps or Argo and see off u can get your package back or a refund.


Sent from my iPhone using Tapatalk
Reply With Quote
  #6  
Old 04-22-2017
Junior Member
Threadstarter  
 
Join Date: Jun 2016
Posts: 594
Thanks: 159
Thanked 37 Times in 30 Posts
Activity: 1%
Longevity: 33%
iTrader: (0)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

Quote:
Originally Posted by zacksmithhai View Post
There is no chance to win if you open up a case with eBay. Your best chance is to file a claim with usps or Argo and see off u can get your package back or a refund.


Sent from my iPhone using Tapatalk
I think it was sent by royal mail
Reply With Quote
  #7  
Old 04-22-2017
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,595
Thanks: 503
Thanked 1,480 Times in 1,189 Posts
Activity: 4%
Longevity: 89%
iTrader: (7)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

sending to argos option has never gone wrong for me, but I sometimes think it is another extra step after postage, so more chance of it going wrong...

so you are the buyer, it is up to the seller to get it to you, just be reasonable, as it is not their fault, but you need to ask for your money back, and start a case if they will not. It is an unusual case but if it was not picked up by buyer, you would get your money back, so it should be the same scenario, you have not picked it up, just get some proof via email from argos and forward it to the seller and/or ebay CS message.

The proof may also help the seller claim from argos, as they will get no help from RM, if it shows as delivered.
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
  #8  
Old 04-29-2017
Junior Member
 
Join Date: Jul 2011
Posts: 94
Thanks: 50
Thanked 16 Times in 11 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

Yes be reasonable with the seller, he prob thinks your trying it on..
Has anyone used argos as a a way to buy things on an act instead of putting seperate delvery address in? do you neeed photo id for picking up parcel from argos? or just id?
Reply With Quote
  #9  
Old 05-03-2017
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,595
Thanks: 503
Thanked 1,480 Times in 1,189 Posts
Activity: 4%
Longevity: 89%
iTrader: (7)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

id is not needed for argos pickup
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
  #10  
Old 05-05-2017
richie2065's Avatar
Senior Member
 
Join Date: Mar 2015
Posts: 586
Thanks: 15
Thanked 82 Times in 63 Posts
Activity: 3%
Longevity: 42%
iTrader: (0)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

Ebay will automatically close this case in the sellers favour unless they have set up a new auto rule with argos being a 3rd party that I dont know about.
You need to take this up with Argos.
Reply With Quote
  #11  
Old 05-10-2017
Senior Member
 
Join Date: Aug 2012
Posts: 6,131
Thanks: 1,110
Thanked 1,646 Times in 1,330 Posts
Activity: 0%
Longevity: 60%
iTrader: (38)
Default Re: Item sent to argos item not there but seller has tracking that it was delivered

There's a lot of speculation (false information) going around in this thread.

Contact eBay (dont waste time with seller and/or Argos). A specialist department will be assigned who will contact Argos on your behalf. Investigation will commence. They'll then be in touch to reimburse you.

I don't use this service, but if I recollect correctly - the buyer doesn't even get the collection code until Argos puts it through their system. As such, you are covered.
Reply With Quote
The Following User Says Thank You to Play For This Useful Post:
Elijah (05-11-2017)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Item not delivered but tracking info says it was fernendo UK eBay & Paypal 17 12-12-2016 06:28 PM
Tracking says delivered but buyer hasnt got the item Yng.Strategist eBay Discussion! 19 07-12-2016 12:03 AM
Buyer Says Item Wasn't Delivered...Tracking Shows Delivered. Who Does Ebay Side With? wtfebay eBay Discussion! 6 01-31-2016 11:39 PM
Can you re-open an item not received case as a seller once it's been delivered? imjustme eBay Discussion! 2 12-26-2013 02:22 PM
Tracking shows Item was Delivered, customer says they didnt get it mjstallion Amazon 12 02-28-2013 05:18 AM


Aspkin Group

All times are GMT -5. The time now is 10:39 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts