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  #1  
Old 06-01-2010
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Default Bank Chargeback?

Hi,

Just sold an item for 330.00 on eBay and asked the buyer to pay via Google Checkout - he said he had some problems and asked some other methods we accept.

I told him we accept bank transfer which he was happy about and has just sent the money through.

He has just asked me to send the item another address (not his eBay one) and it is 4 hours away from his home!

I'm now a tad suspicious!

a) Can he claim a claimback from his bank?
b) How can I protect myself or prove he is lieing (if he does).

Any suggestions or thoughts?
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  #2  
Old 06-01-2010
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a) yes
b) refund and cancel the transaction.
b) require a signature at time of delivery (not foolproof for you)
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Old 06-01-2010
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@ Vicvelcro

" b) require a signature at time of delivery (not foolproof for you) "

Why NOT ?

Last edited by optioner; 06-01-2010 at 11:09 AM.
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Old 06-01-2010
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Because they can still reverse the charge for other reasons. They could say that you sent them a brick. They could say you sent them the wrong item. They could say it arrived in a malfunctioning condition. There are many many other reasons they could claim. Those were just examples.
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Old 06-01-2010
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sorry for being so slow --- what has IT to do with

" to send the item another address "

Like to suprise his wife mebbe , I had a few times diff. addy with proof of ID & Signature
and ALL went Ok [lucky me ?]

Last edited by optioner; 06-01-2010 at 11:20 AM.
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Old 06-01-2010
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I'd be cautious about sending to an alternate address. There could be a valid reason (sending item as a gift). But also could be any number of bad reasons for doing so.
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Old 06-01-2010
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Nope, I would refund like Vic said, find a more legit buyer.
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Old 06-01-2010
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Just one of the Dangers of E-Commerce
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Old 06-01-2010
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Thanks , will NOT do this no MORE !
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Old 06-03-2010
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If he has paid through bank transfer send it where ever he wants.

Bank transfers are the greatest way to be paid!

In the UK, there is no way for a bank transfer to be charged back!
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Old 06-03-2010
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@meVebay, welcome to the forum. Bank transfers can be great to be paid. However even those can be subject to scammers trying to obtain monies fraudulently. Charge backs happen even in the UK. Nothing ecommerce is scammer proof
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