purchase from ebay and claim to royalmail
so I bought a gift costing approx £230 from ebay, it arrived just before christmas and it was by speical delivery, so insured, but the box was broken underneath and inside was some of the item, eg the spare parts, but main part was missing, it was all wrapped in a RM bag with a standard letter saying items lost or damaged!. I signed for it not knowing this and postman didnt say anything, practicaly threw it at me, not sure if in a hurry or knew.
I contact ebay seller and they are refusing to refund me, even though Ive offered to return everything inc RM bags and letter, and they can claim on insureance, they say I am receiver i must make claim to RM is this true???
I havent put a case in to ebay yet as I need advise, they are a bsiness seller, either box broke and RM couldnt find main part or it was stolen, or it sat in the snow maybe, I cant tel from box, how it happend, plus my main pressie to mrs was not available and you can imagne the earache, that was what annoyed me most.
one other big issue why I dont wanna claim is it is real address but stealth name, when i moved i registered new account but used a variation of name, post get here fine obviously but a compensation cheque fro RM may or may not be able to be cashed, i noticed bank looks carefully at cheques and its to much of a variation i think
Last edited by missinglink; 12-28-2010 at 07:22 AM.
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