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  #1  
Old 06-26-2011
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Default Resolve problem or ...

Basically, I sold an item on eBay.

Here to be precise:
I listed item to quick and forgot to change it to 'New and Boxed'

but it was 'Used and boxed', I state this in the description.

Messages exchanged:


Dear razorlad
Hi, i just received the item :"Boxed Ray Ban Wayfarer 5121 Dark Havana clear lens" today, but it is used, is not as described under the selling title"new with tags" in your listing, i think i would like a refund for it, please contact me as soon as possible!thanks

- adisgruntledbuyerwhowillnegyou

------------------------------------------------
Dear adisgruntledbuyerwhowillnegyou,

If you read the description it clearly states USED within. Which you must have read else that would have been very unwise in the first place.

-
-------------------------------------------------

Dear razorlad
Yes, but someone might be mislead by the title, so i dont think it is correct describe, please solve the problem, or we can contact ebay to see if they have suggestion,thanks for your reply anyway!


- adisgruntledbuyerwhowillnegyou
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  #2  
Old 06-26-2011
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Have them return the item, refund them their money and just relist the item again. As 'Used' this time
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  #3  
Old 06-26-2011
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^^What Shady said

Dont you mean you listed too quick and put new & boxed instead of used etc etc


PLUS:

no details on open forum to link you

Where's your customer service? You screwed up in the description. You made the error. deal with it, appease the buyer and be careful next time
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