PayPal Refused...
OK, so late being late a few nights ago I sent in documents for an account that I was still waiting on confirming the deposits.
I received the email saying that they couldn't remove the limits until I had confirmed. So I go to do that this afternoon and before I could I have received an email saying 'paypal appeal refused'...
Email below.. anyone explain why they have done this before letting me confirm the bank?
No transactions have been made and is an account from April 2012. Dear
After reviewing your PayPal account, we’ve determined there to be excessive
risk involved and would like to begin parting ways in a manner that is
least disruptive to your business.
If there are funds in your account, the remaining account balance will be
held until you complete the appeals steps. If you’re unable to complete the
appeals process for your PayPal account, access to the account will remain
limited. In accordance with our User Agreement, the money in your PayPal
account balance may be held until you provide us with a valid proof of
identity and a valid proof of address. The balance is held to cover any
disputes that may be filed against your account.
If there are outstanding Buyer Complaints or chargebacks, and you choose to
refund your customers, please log into your account and respond to each
Buyer Complaint or chargeback to resolve each issue.
To view the status of a transaction dispute:
1. Go to the PayPal website and log in to your account.
2. Click ‘Resolution Centre’ on your Account Overview page.
3. In the drop down box on the Transaction Disputes page, select ‘Open
Cases’.
4. Click the ‘Details’ link of the transaction in question to view the
status.
PayPal reserves the right to close any account reported to be involved in
possible high-risk behaviour. In the event of a dispute, PayPal will seek
to recover the funds from you by debiting your PayPal balance first and, if
there are insufficient funds in your PayPal balance, PayPal reserves the
right to collect your debt to PayPal by any other legal means.
We appreciate your patience and understanding regarding this matter and
regret any inconvenience it may cause you. |