if cases are not your fault do this
I have had a lot of customers open cases when the reason had nothing to do as not as described, even cases where they had opened not received, you can call ebay and have these removed which will improve your defect rate. Every little counts.
I did this the other day and had 20 or more so cases removed.
Not many people have the guts to call ebay when they are doing stealth but there is nothing to worry about just keep cool and do not call them using a banned number (to be on the safe side) and give them the correct stealth details if they ask for it.
In many ways ebay can be quite helpful towards sellers, i have been building up a relationship with one of there employees so if i get issues i can call them up, i called originally for my concern about projected rating went below standard and looked into the reasons why and expressed my feelings as i wanted to achieve top rated they were more than willing to help.
Anyway just thought i'd share this... as i am kinda bored atmo. |