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  #23  
Old 09-06-2022
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Default Re: Change of ID… UK MP

Quote:
Originally Posted by Relents82 View Post
Ummmmm. Just got this.


Your payouts have been temporarily placed on hold while we review some details. Please allow up to 5 days for this review to take place.
Wait it out until they get back to you, it's the only thing you can do right now.

making1500uk on a new account in a short period of time selling children's toy is quite a bot trigger.

While you wait, prep a new account or 2 . Just so you are not dependent on this 1 account.
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  #24  
Old 09-06-2022
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Default Re: Change of ID… UK MP

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Originally Posted by Relents82 View Post
Ummmmm. Just got this.


Your payouts have been temporarily placed on hold while we review some details. Please allow up to 5 days for this review to take place.
I’ve got that message but after restoring MC011 account. After 5 days I was able to get my payouts but all you can do is wait for the 5 days to see if your payouts do become available or not.
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  #25  
Old 09-06-2022
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Default Re: Change of ID… UK MP

Cheers all. Fingers crossed
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  #26  
Old 09-06-2022
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Default Re: Change of ID… UK MP

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Originally Posted by Relents82 View Post
Cheers all. Fingers crossed
If you do get your payouts and if you have a label printer might be better to use revolut disposable cards to print labels off and you get your funds next day after buyer receives order.

I sold an item Sunday. Customer received today and payout tomorrow.
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  #27  
Old 09-07-2022
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Default Re: Change of ID… UK MP

Out of curiosity the friends account you used with their permission was their address correct? Do they have any credit history? So many people are telling me if the account is yours or a family member then the account will not be asked for ID after some turnover has been made
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  #28  
Old 09-12-2022
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Default Re: Change of ID… UK MP

Hi,

No credit history. Just turned 18.

Seems it’s a 30 day MC011 limit asking to verify all stock ownership etc.

If I ignore eBay’s requests will the payments come after 30 days?

The expected fund release date is 30 days after the item sold.


Will eBay increase this? Or is it all good.
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  #29  
Old 09-12-2022
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Default Re: Change of ID… UK MP

Quote:
Originally Posted by Relents82 View Post
Hi,

No credit history. Just turned 18.

Seems it’s a 30 day MC011 limit asking to verify all stock ownership etc.

If I ignore eBay’s requests will the payments come after 30 days?

The expected fund release date is 30 days after the item sold.


Will eBay increase this? Or is it all good.
This is probably why you received the email “we couldn’t verify your details” because their is no credit history from your friend as eBay will check to see if they can verify you or not if they can’t they ask you to submit ID.

As for the MC011 have you just received this email? I’ve had this message on one of my other accounts and I passed it by showing supplier invoice and my own passport on my real account.

I believe you will have to show eBay this otherwise they won’t release the funds after 30days. You will have to wait for 90-180 days if you don’t show eBay this for them to release your funds.

Is your account a personal account or business account? I’ve never received MC011 on a personal account only a business account.
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  #30  
Old 09-28-2022
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Default Re: Change of ID… UK MP

Quote:
Originally Posted by Relents82 View Post
Ummmmm. Just got this.


Your payouts have been temporarily placed on hold while we review some details. Please allow up to 5 days for this review to take place.
Any updates on this? My situation was exactly as yours, got the same messages and after the last message (same as yours) the account got permanently suspended.
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  #31  
Old 09-28-2022
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Default Re: Change of ID… UK MP

changing name and DOB after docs have already been uploaded always leads to suspension unless it is a legal name change
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  #32  
Old 09-29-2022
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Default Re: Change of ID… UK MP

Account still on hold.

Clearly states payouts will be suspended until limitation is resolved.

Sold items are now coming up to 30 days and have

Funds available on certain dates form October 1 - 8th

Hopefully they release the funds on those dates and not reset the hold.

Would mean it was a full 30 days after item was sold to funds being available on a suspended mc011
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