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-   -   PayPal is not going to release my money after 180 days hold!!! (https://www.aspkin.com/forums/uk-paypal-talk/108757-paypal-not-going-release-my-money-after-180-days-hold.html)

craigloganbt 11-09-2017 11:08 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by sasse2017 (Post 883214)
I have this problem to, I have an paypal account with like £2000 and every time I try to add a new bank account to get my money they wont accept it.

Have you added that bank before to another account? Is it a prepaid bank?

harminder86 11-09-2017 11:11 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Paypal are a headake

zamzam 11-10-2017 04:01 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by Kiroshi (Post 882996)
Yep. If they have reason to believe that your sales were the result of criminal activity via their platform eg F@ke items etc then in their minds why SHOULD you get it back.

Who said anything about items being “Pake” - that’s just common sense of course if your going to sell them, your asking for a limitation. LOL

PS. That criticism seems more like a personal experience than opinion but hope you learnt you lesson...

tenwor18 11-29-2017 03:27 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by zamzam (Post 859363)
Guys I'm still struggling with this, received the same repsonse from escalations department via email requesting for proof of id. I have sent passport, DL and birth certificate. They won't accept neither and still asking for proof of ID to release my funds! Where do I stand with this? Any other options anyone can advise or recommend please? I'm lossing the plot here plus it's a lot of money to me so I can't afford to just give up that easily...

Are they released your money? I'm in similar situation. They refused EU ID and want me to provide another ID.

zamzam 11-30-2017 11:42 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by tenwor18 (Post 887562)
are they released your money? I'm in similar situation. They refused eu id and want me to provide another id.

no funds have not been released...

vlb 12-18-2017 09:17 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by rsot (Post 883159)
How much involved?

around £800 spread over 3 or 4 accounts

the thing with Paypal is they will string you along until you are beyond the date at which they would be made to pay people back (protection claim) and then they dont give a ****.

Buyers cant file a protection claim, and they aint giving you the cash in the account.

If i get even the slightest sniff that this is what is likely to transpire on any of my accounts i just refund all buyers, send a mass email to customers and tell them to file a SNAD dispute and paypal are the ones who end up out of pocket.

I would rather do it that way than have my cash sitting in paypals account

I would estimate that if i didnt do that i would have around 4k in paypal accounts which they refused to give to me due to not accepting ID, that would really boil my piss but since i do it the way i do it i reckon paypal have refunded about 15k to people who have responded to my SNAD emails.

Buyer wins because they got item and refund, I win (ish) because i dont have to get stressed about paypal stealing my cash and paypal lose because they have to refund people from their own pocket.

mrleo123 12-21-2017 08:59 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by ray (Post 858296)
UPDATE: Good news, I am able to withdraw the money after I asked PayPal to verify my document again from their overseas office, James is right, as my photo ID is not based in UK, they did have their overseas PayPal office to verify it and they accepted it, thanks for all your help


what country is the ID and which overseas office did you call ?

zamzam 12-24-2017 01:56 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
No and it’s been more than 1 year now...

tahirismail 01-05-2018 11:23 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
I'm in the same boat, they keep rejecting documents. I've got a few accounts in the same position now!

zamzam 01-07-2018 05:01 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by tahirismail (Post 893817)
I'm in the same boat, they keep rejecting documents. I've got a few accounts in the same position now!

How much do your funds add up to ?

rsot 01-07-2018 08:12 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by tahirismail (Post 893817)
I'm in the same boat, they keep rejecting documents. I've got a few accounts in the same position now!

Welcome to the forums - all the best as you master stealth :thumb:

tahirismail 01-11-2018 11:18 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by zamzam (Post 894075)
How much do your funds add up to ?

Over 2k in 4 accounts

merlinx 01-13-2018 01:48 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
same problem here £3K :( taken the loss on the chin
theres definitely sumat going down with this document situation tho.
I think when they scan through this forum they know their system to obstruct us is working too lol

just_smile 01-17-2018 05:33 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
It does shock me how much people leave in paypal...

You run stealth accounts, some (most) sell high risk items, you know paypal are shady and ban accounts easily, yet you leave large amounts in paypal!

Rule number 1. Never leave any funds in paypal you cant afford to lose.

rsot 01-17-2018 08:34 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by merlinx (Post 895154)
I think when they scan through this forum they know their system to obstruct us is working too lol

1. Untrue.
2. No "lol" about this at all...

Themav 01-19-2018 09:20 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
I'm sure I heard it mentioned on here somewhere but if you have a uk PayPal but call USA PayPal and play dumb they are more helpful in getting funds released.

@merlinx @Tahirismail @VLb @ Zamzam - did all of you have working bank accounts attached? I find I run into more trouble if I try to add a new bank account to the PayPal after the 180 days.

StealthHarry 02-18-2018 05:37 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
There absolute animals and savages PayPal
Holding on to funds for 180 days lool
They've got £1400 on one account of mines
And eBay messaged me about paying a £500 fee they've forwarded it to a DC agency
Hard times for the stealth community lol

butler620 02-27-2018 09:19 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Same boat I’ve got 4K in three PayPal’s. Looking to get the money out and I won’t stop until I do. I don’t care what anybody says but it is not lawfully acceptable for PayPal to keep anybody’s money forever.

grant75 03-16-2018 07:21 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Guys, I have a solution to this. This works in the US, I don't know for sure about other countries but might be worth a try. First off, just keep calling paypal as it's very likely if you get the right representative they'll help you withdraw after 180 days without documents. If that doesn't work, speak to a supervisor at paypal. It might help to have ⊗⊗⊗⊗ docs ready when you speak to a supervisor just in case. If they don't resolve your issue, speak to another supervisor. If that doesn't work, file a Better Business Bureau complaint again them. I've been told by supervisors that legally they have to release the money after 180 days and cannot continue asking for documents. And they especially can't refuse to release the money after providing documents. For UK users, the financial ombudsman can probably assist you as well as they basically have the same power over paypal as the BBB.

EDIT: For some stats, calling different customer service representatives has worked to resolve this around 50% of the time, speaking to a supervisor works around 75% of the time, filing a BBB complaint works 100% of the time but it may take 2-3 weeks to receive a response so it will NOT be a fast resolution. FYI, the regular paypal executive office email does NOT direct to paypal's executive office (executiveoffice@paypal.com). It instead now directs to regular customer service so don't expect that to help you. I have however gotten this issue resolved once after sending 4 emails to this email address. But just know they may or may not respond to your emails and if they do, they may give you a generic unhelpful response.

EDIT #2: Since the OP's paypal account is real and not stealth info, threatening legal action AND actually going through with that legal action if paypal doesn't oblige is another good option. I guarantee you no court in the world will side with paypal on this if you sue them in court. And most likely, paypal won't even show up for the court date so you can get a default judgment against them. Again, IDK about the UK but in the US small claims cases are easy to file, have minimal filing fees, and you can represent yourself (no lawyer fees). I have the upmost confidence that OP can get their funds.

Themav 04-27-2018 10:23 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Any updates on those of you that have money tied up?

paypalpains 07-11-2018 07:32 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Coming back here after a long time I thought I would check some old accounts, realised I have one account from 2015 with 780£ in it, and am unable to get them to release the funds due to them not accepting my ID.

I have submitted new "ID" now with dates that are current , the old ones had expired, the guy said they is why they wont accept them now.

So I will wait this one last time before I take further action.

Anyone had any success with these people in getting funds released please share how you went about it if you do not mind.

DezRfc1 07-14-2018 03:38 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by paypalpains (Post 930197)
Coming back here after a long time I thought I would check some old accounts, realised I have one account from 2015 with 780£ in it, and am unable to get them to release the funds due to them not accepting my ID.

I have submitted new "ID" now with dates that are current , the old ones had expired, the guy said they is why they wont accept them now.

So I will wait this one last time before I take further action.

Anyone had any success with these people in getting funds released please share how you went about it if you do not mind.


On another thread someone suggested calling US PayPal, haven't tried it yet myself but might worth a go.

paypalpains 09-26-2018 11:10 AM

If you wish to withdraw the money available in your balance, you need to provide the following documents:
- A copy of a government-issued photo ID, such as a passport or driver's licence (the plastic card, not the official letter).
- A proof of address. As proof of address we'll accept a copy of a utility bill (such as a phone, broadband, health insurance, gas, water or electricity), an official government or tax related letter, or any bank or credit card statement. The document must show your full name and address as they appear on your PayPal account and cannot be older than 12 months. The document must be fully legible.

The documents we received from you could not be accepted. Please provide us with a valid document.


We appreciate your patience and understanding regarding this matter and regret any inconvenience it may cause you.

Same old same old, they wont release my money , just keep giving me the run around

do you have the paypal usa number?

1-402-935-2050 (if calling from outside the U.S.)
found it

Have made a complaint to the BBB against paypal san jose today, will keep you updated

SaiJin 09-26-2018 12:01 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
BBB eh... this will be interesting for sure.

I thought that paypal only responses to a lawsuit ?

paypalpains 09-26-2018 04:53 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
I dont know, worth a try, some heat is better then no heat, because they are not going to listen to anything i have to say

aquabats 09-27-2018 07:59 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by SaiJin (Post 946227)
BBB eh... this will be interesting for sure.

I thought that paypal only responses to a lawsuit ?


Why did you come up with the idea that paypal will not answer to a solicitor letter?

paypalpains 09-28-2018 03:59 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
We received case xxxxxx and determined this is an incorrect jurisdiction, as the customer is in the UK. Could you close that out for us please?

09/27/2018 Forward Business response to Consumer
09/27/2018 Receive Business Response
Dear xxxx xxxxx,

Thank you for your recent correspondence to PayPal dated September 26, 2018. Your concerns were forwarded to PayPal's North America Executive Escalations office for review and response.

As the account in question was created and is located in United Kingdom, it is outside the scope and jurisdiction of this office.

We recommend you explore the options available in the User Agreement for your UK account. Although we were unable to address your specific concerns in this contact, we offer our sincere apologies for any difficulties that you may have experienced and hope this will soon address your concerns and answer any questions you have.

Very sincerely yours,
Andy
PayPal Executive Escalations

Copyright (c) 1999-2018 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. & Cie, S.C.A. Société en Commandite par Actions Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349

tushargta 10-26-2018 03:47 AM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by paypalpains (Post 946650)
We received case xxxxxx and determined this is an incorrect jurisdiction, as the customer is in the UK. Could you close that out for us please?

09/27/2018 Forward Business response to Consumer
09/27/2018 Receive Business Response
Dear xxxx xxxxx,

Thank you for your recent correspondence to PayPal dated September 26, 2018. Your concerns were forwarded to PayPal's North America Executive Escalations office for review and response.

As the account in question was created and is located in United Kingdom, it is outside the scope and jurisdiction of this office.

We recommend you explore the options available in the User Agreement for your UK account. Although we were unable to address your specific concerns in this contact, we offer our sincere apologies for any difficulties that you may have experienced and hope this will soon address your concerns and answer any questions you have.

Very sincerely yours,
Andy
PayPal Executive Escalations

Copyright (c) 1999-2018 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. & Cie, S.C.A. Société en Commandite par Actions Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349


What are the type of ID and address proof you have provided to PayPal?
Are you also trying to add a new bank account to withdraw the funds?

paypalpains 10-28-2018 04:51 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
bank acc is attached, they wont accept council tax bill passport driving licence all obviously stealth

paypalpains 10-28-2018 04:53 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
spoke with them again, theyll accept birth certificate occompanied with official gov letter

tushargta 10-29-2018 01:34 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Good. As far as I know they can't hold for funds.

If you have all the documents in place. They will release non doubt.

But you still haven't answered one of my question. Is it a new bank account that you are trying to get funds to? Or the same that was linked at the time of opening paypal?

Play 10-29-2018 02:24 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by tushargta (Post 953513)
Good. As far as I know they can't hold for funds.

If you have all the documents in place. They will release non doubt.

But you still haven't answered one of my question. Is it a new bank account that you are trying to get funds to? Or the same that was linked at the time of opening paypal?

Not entirely true. They can hold funds indefinitely, beyond the 180 day period, if they have reason to do so.

paypalpains 10-29-2018 04:11 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
They have had the money for 4 years !!!!!!

The bank account is already and has always been attached , its not new

Play 10-29-2018 05:08 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by paypalpains (Post 953568)
They have had the money for 4 years !!!!!!

The bank account is already and has always been attached , its not new

This pretty much proves my last post, about how they can hold the funds for as long as they deem fit.

@paypalpains - if you need help, you're better of starting your own thread. That way others can read up on what your issue is rather than confusing it with the OPs issue.

ebaystealth1974 10-29-2018 06:12 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
My very first PP account back around 2000, they ended up sending it to my state as unclaimed money. And it was up to me to persue it at that point. I had forgot all about it!

aquabats 10-29-2018 07:40 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by Play (Post 953581)
This pretty much proves my last post, about how they can hold the funds for as long as they deem fit.

@paypalpains - if you need help, you're better of starting your own thread. That way others can read up on what your issue is rather than confusing it with the OPs issue.

So what is your suggestion? Should he just forget the money?

Play 10-29-2018 07:56 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by aquabats (Post 953616)
So what is your suggestion? Should he just forget the money?

If you feel you have options at your disposal to recover the funds, of course try recover it.

But if you've exhausted all possible avenues, then it may be better to move on.

aquabats 10-29-2018 08:26 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by Play (Post 953629)
If you feel you have options at your disposal to recover the funds, of course try recover it.

But if you've exhausted all possible avenues, then it may be better to move on.

I don’t think any EU law would allow a company to hold sn individual’s money indefinetly. Maybe he should take pp to court.

Play 10-29-2018 08:33 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
Quote:

Originally Posted by aquabats (Post 953639)
I don’t think any EU law would allow a company to hold sn individual’s money indefinetly. Maybe he should take pp to court.

I dont think any EU law allows it, but I sure know many who are in that predicament. More so with Amazon, than PayPal.

paypalpains 10-30-2018 07:00 PM

Re: PayPal is not going to release my money after 180 days hold!!!
 
feel like going to the press, but i understand the wider implications of that


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