Lift EU limits - Anyone else? id sent, asks to confirm bank.. already confirmed??
hi,
i'm getting a little anxious now as i don't know what's going on..
i've just submitted id docs to lift limits. last stage shows to confirm bank or card.
initially i chose card, which was entro-pay card. they said i cant use that card to confirm.
so instead i do bank DD instruction. I submit instruction.
when i go back to resolution centre it still has the 'resolve' button, when i click it, it takes me to the same 'confirm bank' screen and when i click NEXT it just goes to my wallet page.. showing the bank as 'confirmed' already. Every time, same thing.
i thought when you do all this it should state 'under review' rather than still have the 'resolve' button?!
was told by a forum member here it may just be a glitch and to wait it out to see if limits are lifted. but i dont know if i'll just be waiting and waiting...
should i send them an email in contact centre? has this happened to anyone else?
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